Salesforce Technical Architect, AI and Agentforce
NeuraFlash
IndiaremotePosted 8 days ago
Skill Required
Salesforce-Technical-ArchitectAgentforce-SpecialistAI-Solutions-ArchitectSalesforce-ArchitectCloud-Solutions-ArchitectAgentforce-ArchitectSalesforce-Platform-ArchitectSalesforce-Solutions-ArchitectLead-Salesforce-ArchitectSalesforce-Solution-ArchitectTechnical-ArchitectTechnical LeadSalesforceandAIData StructuresGenerative AIrelated fieldJavaScriptautomationdesigninganalyticsbuildingTestNGPythondesignDevOpsCI/CDCloudRustJavaHTMLC#CSSAWSCICDFulltime
Key highlights
- Salesforce's #1 partner for Agentforce
- Private beta partner for Agentforce prior to launch
- Anticipated travel commitment of up to 25%
- 6+ years application/software development experience required
- 4+ years Salesforce development experience required
- Remote-flexible with HQ in Massachusetts and regional hubs available
Role overview
NeuraFlash, Part of Accenture is a Salesforce AI and Agentforce-focused innovation partner that designs intelligent solutions integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce technologies. The company specializes in conversational AI, predictive analytics, and generative AI solutions, recently becoming Salesforce's #1 Agentforce partner. As part of Accenture, they operate at the forefront of AI-powered business transformation with a remote-first but flexible culture that values innovation and customer impact.
Responsibilities
- Lead and own the technical solution design, including designing and understanding the complete Agentforce solution which includes topics, instructions, actions with corresponding automation/code, agent deployment methods, and supporting data structures
- Deep dive into the limits and boundaries of Agentforce Agents, finding novel solutions to drive business outcomes
- Collaborate with customers, Project Managers, Solution Architects, Developers and UX Designers to translate business needs into well-architected solutions
- Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment
- Follow and understand new Salesforce products and technical capabilities
Requirements
- 6+ years of experience in application and software development
- 4+ years of experience with Salesforce in a development role
- Bachelor's or Master's degree in Computer Science or a related field
- Proficiency in Apex and JavaScript, with exposure or working knowledge of modern coding languages (e.g. Python, Java, C#)
- Experience developing Salesforce technologies including Flows, Lightning Web Components, or Visualforce
- Understanding of front-end web development principles and technologies (HTML/CSS)
- Strong communication skills; the ability to convey complex technical details to all audiences
- Experience with using source control and branching/pull requests strategies
- Familiarity with CI/CD solutions and DevOps principles
- 15 years of full-time education
Nice to have
- Experience working with Agentic AI Systems and Generative AI capabilities
- Any additional Salesforce certifications are a plus, preferably Platform Developer II or Agentforce Specialist certifications
Benefits
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team
- Travel: For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
- Flexibility: Build a culture of trust and understanding; value good work not the hours in which you get it done
- Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small
- Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Our teams love to have fun through events like arm wrestling contests, costume parties, or ugly holiday sweaters
- Equal Employment Opportunity Statement: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law
Additional details
- As a Salesforce Technical Architect focused on Agentforce and AI, you will be responsible for building compelling Agentforce-powered experiences for users and delivering impactful business value to our clients
- You'll have the opportunity to make significant contributions to our success by working with the rest of our talented AI team to delight customers
- This position is focused on architecting and executing technical solutions for Agentforce and related-technologies
- What can you expect in the interview process? Recruiter screen (phone) - 30 minutes. Introductory conversation to discuss the role and your experience. You'll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required). You'll get some time to interact with NeuraFlash, Part of Accenture delivery team members. The call will be split into two parts: Organization lead interview (Video) - 45 minutes. You'll talk through your career goals and relevant work examples. You'll discuss challenges you have overcome and the tools you used to get there. Leadership interview (Video) - 45 minutes. You'll meet with a member of our leadership team