Business Head - ETF (Exchange Traded Funds)
Paytm
Skill Required
Key highlights
- 10–15+ years of experience required
- High-impact leadership role
Role overview
Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments and technologies to help small businesses. Paytm Money is seeking a dynamic and entrepreneurial General Manager – Business Head, ETF to lead and scale its Exchange Traded Funds business. This high-impact leadership role involves owning the complete ETF charter, including business strategy, product growth, customer acquisition, partnerships, monetization, and market expansion, with the goal of building Paytm Money into India’s leading ETF investment platform. The ideal candidate will deeply understand capital markets, passive investing, brokerage ecosystems, and retail investor behavior, and can translate market opportunities into scalable business outcomes.
Responsibilities
- Own the end-to-end P&L for the ETF business
- Define and execute Paytm Money’s ETF growth roadmap
- Identify opportunities across equity ETFs, thematic ETFs, sectoral ETFs, debt ETFs, commodity ETFs, and global ETFs
- Build long-term strategy for ETF adoption and passive investing growth
- Drive ETF user acquisition, activation, and retention
- Build investor journeys for first-time ETF investors and active traders
- Design customer growth strategies across app, digital channels, and partnerships
- Improve ETF discovery, conversion, and repeat investment behavior
- Partner with Product and Engineering teams to build best-in-class ETF investing experiences
- Enhance ETF search, comparison tools, SIP capabilities, basket investing, and portfolio insights
- Drive innovation around passive wealth creation products
- Develop monetization levers for ETF-led business growth
- Optimize trading activity, AUM growth, and customer lifetime value
- Build scalable cross-sell opportunities into broader wealth products
- Build and manage relationships with: Asset Management Companies, Exchanges, Market infrastructure participants, Distribution partners
- Track ETF market trends, competitor strategies, regulatory developments, and investor behavior shifts
- Translate insights into actionable business initiatives
- Build and lead a high-performing ETF business team across business, analytics, growth, and partnerships
Requirements
- 10–15+ years of experience in: Broking, Wealth-tech, Asset management, Capital markets, Investment platforms
- Strong understanding of: ETFs and passive investing products
- Strong understanding of: Retail broking business models
- Strong understanding of: Trading ecosystem and exchange mechanics
- Strong understanding of: Investor acquisition and monetization
- Strong business ownership mindset
- P&L management experience
- Strategic thinking with execution excellence
- Cross-functional stakeholder management
Additional details
- About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology