Developer Relations Engineer (DevRel) - APAC

XION

American Samoa, Australia, Bangladesh, Bhutan, British Indian Ocean Territory +48 moreremotePosted 27 days ago

Skill Required

Developer-RelationsDeveloper-AdvocacyDevRelBlockchain-DevelopmentTechnical-EvangelismDeveloper-Relations-EngineerSenior-Developer-Relations-EngineerDeveloper-Relations-ManagerSoftware-EngineerSystem DesignSolidityEngineeringTypeScriptBlockchainnetworkingdevelopingRustAPIsandDeFiGoFulltime

Key highlights

Must speak Chinese and English fluently
Minimum 3 years in developer relations or technical evangelism for consumer APIs, applications, blockchain projects
Advanced understanding of one of: Typescript, Go, Rust
Never let over 15 hours pass on a support request without acknowledgement that the message was received

Role overview

We're a fast-growing tech scale-up with $36M in funding, revolutionizing the modern internet with cutting-edge solutions that drive mass-adoption. We already work with major brands such as Uber, Amazon, North Face, Temu, Lego, BMW, and 100's more. Our secret? Removing all blockchain and crypto complexities that are barriers to creating user-friendly applications solving real-world use-cases. Our investors include Multicoin, Circle Ventures, Animoca, Valor, Alliance DAO, and more. With a community of over 1M followers across all socials and a CEO who has been featured on the NYSE and NASDAQ, we believe we are only at the beginning of making XION a global brand.

Responsibilities

Help builders deploy on XION as seamlessly as possible, and continuously improve the developer experience
Be the lead point of contact for builders deploying on XION, providing proactive support to builders across direct Telegram chats, Discord channels, forums, and community chats
Address developer pain points by improving documentation, examples, SDKs, and APIs in collaboration with engineering
Gather and prioritize developer feedback for product and engineering team enhancements
Advocate internally for the developer community’s needs and concerns
Build and maintain relationships with developers to foster a supportive community
Stay updated on blockchain and software application trends, tools, and best practices

Requirements

Must speak Chinese and English fluently
Strong, proactive communication skills. Builders always come first. Never let over 15 hours pass on a support request without acknowledgement that the message was received
Organization: you will be juggling many different requests, across many different teams, across many different channels. It is important to stay organized so that builders receive the highest level of support. In addition, repeated requests will need to be logged, surfaced and addressed in documentation & improved developer tools to streamline future support
Strong background in Computer Science through education or self-learning
Minimum 3 years in developer relations or technical evangelism for consumer APIs, applications, blockchain projects
Advanced understanding of one of: Typescript, Go, Rust
Ability to communicate complex technical concepts clearly to a diverse audience
Experience in managing open-source projects and maintaining high-quality documentation
Strong networking and interpersonal skills, passionate about supporting developers
Proactive and empathetic problem-solving approach, committed to continuous improvement

Nice to have

Advanced understanding of Typescript, Go, Rust, Cosmwasm, Move, Solidity
Advanced understanding of blockchain technology or distributed systems
Experience in developing blockchain applications or working with smart contracts
Familiarity with the Cosmos SDK/Cosmwasm and active participation in the community
Contributions and activity in open-source projects, especially blockchain projects
Interest in blockchain technologies and their integration into consumer applications
Passionate belief in the transformative power of decentralization and blockchain technology