Posted today · be early
ServiceNow Lead Engineer - AI
NewRocket
IndiaremotePosted 1 day ago
Skill Required
Agentic-AIAI-ML-EngineerServiceNow-DevelopmentMachine-Learning-EngineeringAI-ArchitectureServiceNow-AI-EngineerServiceNow-AI-ArchitectServiceNow-Technical-LeadServiceNow-EngineerLead-ServiceNow-DeveloperServiceNow-Lead-ConsultantSenior-ServiceNow-EngineerServiceNow-Software-EngineerDeveloperAI EngineerServiceNow DeveloperServiceNowAIData Warehousingdata engineeringrelated fieldScikit-learnLangChainGCPEngineeringTensorFlowPostgreSQLanalyticalautomationData StructuresSnowflakePower BIanalyticsMLflowbuildingPyTorchTableauMongoDBPythonPandasdesignFulltime
Key highlights
- Role: ServiceNow Lead Engineer (AI) based in India
- Required experience: 5+ years applying AI & automation within ServiceNow ecosystems
- Key responsibility: Lead and mentor a team of AI/ML developers while building next-gen Agentic AI solutions for ServiceNow
- Key benefit: Work on cutting-edge AI/ML projects with global enterprises
- Key benefit: Be at the forefront of Agentic AI development in ServiceNow
- Required qualification: Bachelor’s degree in Computer Science, Data Science, AI/ML, or related field
Role overview
Join the Crew That’s #GoingBeyond at NewRocket, a global Elite ServiceNow Partner that helps the world’s top enterprises navigate change with confidence. The company is building the next frontier of Agentic AI for ServiceNow, and is seeking a ServiceNow Lead Engineer (India) to spearhead its AI/ML development efforts. This role offers the opportunity to lead a high-impact team and design AI solutions that transform workflows, boost intelligence, and set new industry standards for intelligent enterprises.
Responsibilities
- Lead & Inspire – Mentor a team of AI/ML developers while shaping next-gen Agentic AI solutions in ServiceNow.
- Build AI at Scale – Develop, train, and deploy ML models for predictive analytics, classification, and clustering.
- Cloud Power – Work across AWS (SageMaker, Lambda, S3), Azure, and Google Cloud (Vertex AI) to deliver scalable solutions.
- NLP Innovation – Fine-tune Hugging Face transformer models (BERT, GPT) for classification, summarization, and sentiment analysis.
- Smart Automation – Build chatbots and AI automations with Microsoft Teams, Azure AI, and ServiceNow.
- Big Data Mastery – Harness Apache Spark and Snowflake for large-scale analytics and data processing.
- Data Engineering – Design ETL pipelines ensuring quality, transformation, and validation.
- Database Excellence – Optimize SQL, MySQL, PostgreSQL, and MongoDB for performance.
- Visual Storytelling – Turn insights into impact using Tableau and Power BI.
- LLM Leadership – Train and deploy Large Language Models for conversational AI, generation, and summarization.
- Agentic AI – Engineer autonomous, adaptive AI agents capable of real-time learning and decision-making.
Requirements
- 5+ years applying AI & automation within ServiceNow ecosystems.
- Proven track record in a senior/lead role, mentoring developers and guiding complex projects.
- Strong coding expertise in Python & SQL, with ML frameworks (TensorFlow, PyTorch, Scikit-learn).
- Deep knowledge of algorithms, OOP, and functional design principles.
- Proficiency with Pandas, NumPy, Matplotlib, Seaborn for analytics.
- Cloud fluency: AWS, Azure, Google Cloud.
- Experience in big data processing (Spark, Snowflake).
- NLP expertise with Hugging Face and cloud AI services.
- Strong grasp of databases, data warehousing, and optimization.
- Skilled with data visualization tools (Tableau, Power BI).
- A collaborative spirit, eager to adapt, learn, and lead in an evolving AI landscape.
- Exceptional problem-solving and analytical skills.
- Education: Bachelor’s degree in Computer Science, Data Science, AI/ML, or related field.
Benefits
- Work on cutting-edge AI/ML projects with global enterprises.
- Be at the forefront of Agentic AI in ServiceNow.
- Join a culture where your voice matters, your growth matters, and YOU matter.
Additional details
- We’re not just building AI—we’re building the future of intelligent enterprises.
- Come join our crew. Go Beyond with NewRocket.
- Originally posted on Himalayas