Senior Technical Recruiter
Customer.io
WorldwideremotePosted 1 month ago
Skill Required
Technical-RecruitingEngineering-RecruitingTechnical-RecruiterTalent-AcquisitionSenior-Technical-RecruiterSenior-Technical-RecruitingSenior-Technical-Recruiter-AI-MLSenior-RecruiterSenior-IT-RecruiterTechnical LeadEngineeringbuildingandGoAIFulltime
Key highlights
- Starting salary: $142,000 - $170,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment
- Full-cycle recruiting role with a heavy lean toward sourcing (build candidate lists, run targeted outreach, engage passive engineers)
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Must have proven ability to influence engineering hiring managers with data and clear thinking
Role overview
Customer.io is a platform used by over 9,000 companies—from scrappy startups to global brands—to send billions of emails, push notifications, in-app messages, and SMS daily. They power automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Customer.io is seeking a Senior Technical Recruiter to join Danielle's engineering recruiting team. This is a full life-cycle recruiting role with a heavy lean toward sourcing, focusing on building candidate lists, running targeted outreach, and personally engaging passive engineers who aren't checking job boards. The role emphasizes going deep on a small, well-defined set of hard-to-fill engineering roles and building relationships that convert, rather than high-volume, wide-net recruiting.
Responsibilities
- Source and personally engage passive engineering candidates directly, including engineers who are not actively job searching and would not otherwise apply
- Build and run targeted search strategies for a number of open, hard-to-fill engineering roles rather than a high-volume requisition load
- Own full-cycle recruiting for roles end to end, from candidate list and outreach through offer and close
- Partner with engineering hiring managers to define candidate profiles, calibrate expectations against the current market, and adjust search strategy in real time
- Deliver a high-touch, high-quality candidate experience from first outreach through offer
- Bring market insight on engineering talent availability and compensation to hiring conversations
- Use AI tools to sharpen search strategy and speed up sourcing research, so more of your time goes to actual conversations
Requirements
- A strong, demonstrable track record of sourcing and converting passive candidates yourself, including candidates who weren't actively looking when you reached out
- Meaningful full-cycle recruiting experience in engineering or technical roles, where sourcing was a core part of your day
- Strong technical acumen; you can assess engineering candidates for fit rather than defaulting to pedigree
- Proven ability to influence engineering hiring managers and senior stakeholders with data and clear thinking
- Highly organized and data-oriented, with experience using metrics to drive decisions
- Practical experience using AI tools to sharpen search strategy or speed up sourcing, with specific examples of what it's changed about how you work
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
Additional details
- Ownership: You don't wait to be told what needs attention. You track your pipeline, know where things are slipping, and fix it before anyone has to ask.
- Targeted over broad: You'd rather have real conversations with the right ten people than send outreach to a hundred. You know the difference between a role that needs volume and one that needs precision.
- Partnership: You work with hiring managers as a true thought partner, pushing back when a role needs recalibrating and bringing market data when it says something different than the brief.
- High standards with real output: You move quickly without cutting corners on candidate experience or rigor.
- Our Process: No gotchas, no trick questions, just a clear, human process designed to help both of us decide if this is a good fit.
- 30 minute Zoom call with Hiring Manager
- 30 minute Zoom call with TA Leader
- 60 minute Zoom call, prompt exercise and review session with the team
- 30 minute Zoom call with Engineering Leader
- All final candidates will be asked to complete a background check and employment verification as part of our pre-engagement process.
- Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
- Zoom is the only video conferencing platform we use for interviews, and offers will always be extended in writing on official Customer.io letterhead.
- If you have any questions about the role or our process, please contact .
- Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read, apply now.
- Originally posted on Himalayas