Senior Technical Recruiter
Customer.io
WorldwideremotePosted 7 days ago
Skill Required
Technical-RecruitingEngineering-RecruitingTechnical-RecruiterTalent-AcquisitionSenior-Technical-RecruiterSenior-Technical-RecruitingSenior-Technical-Recruiter-AI-MLSenior-RecruiterSenior-IT-RecruiterTechnical LeadEngineeringbuildingandGoAIFulltime
Key highlights
- Salary: $142,000 - $170,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment
- Level Required: Senior level, with demonstrated sourcing and full-cycle recruiting experience in engineering or technical roles
- Key benefit: 16 weeks paid parental leave and unlimited PTO
- Notable requirement: Must have strong, demonstrable track record of sourcing and converting passive candidates, including those not actively job searching
Role overview
Customer.io is a customer messaging platform used by over 9,000 companies worldwide to send billions of emails, push notifications, in-app messages, and SMS daily. The company powers automated communication that people actually want to receive using real-time behavioral data. This role is a full life-cycle Senior Technical Recruiter position with a heavy lean toward sourcing, working under engineering recruiting lead Danielle. The recruiter will focus on building deep relationships with hard-to-reach passive engineering candidates rather than running broad high-volume campaigns, owning a small well-defined set of roles end-to-end with significant autonomy and partnership with hiring managers.
Responsibilities
- Source and personally engage passive engineering candidates directly, including engineers who are not actively job searching and would not otherwise apply
- Build and run targeted search strategies for a number of open, hard-to-fill engineering roles rather than a high-volume requisition load
- Own full-cycle recruiting for roles end to end, from candidate list and outreach through offer and close
- Partner with engineering hiring managers to define candidate profiles, calibrate expectations against the current market, and adjust search strategy in real time
- Deliver a high-touch, high-quality candidate experience from first outreach through offer
- Bring market insight on engineering talent availability and compensation to hiring conversations
- Use AI tools to sharpen search strategy and speed up sourcing research, so more of your time goes to actual conversations
- Track pipeline, know where things are slipping, and fix issues before anyone has to ask
- Attend 30 minute Zoom call with Hiring Manager
- Attend 30 minute Zoom call with TA Leader
- Attend 60 minute Zoom call, prompt exercise and review session with the team
- Attend 30 minute Zoom call with Engineering Leader
- Complete background check and employment verification as part of pre-engagement process
Requirements
- A strong, demonstrable track record of sourcing and converting passive candidates yourself, including candidates who weren't actively looking when you reached out
- Meaningful full-cycle recruiting experience in engineering or technical roles, where sourcing was a core part of your day
- Strong technical acumen; you can assess engineering candidates for fit rather than defaulting to pedigree
- Proven ability to influence engineering hiring managers and senior stakeholders with data and clear thinking
- Highly organized and data-oriented, with experience using metrics to drive decisions
- Practical experience using AI tools to sharpen search strategy or speed up sourcing, with specific examples of what it's changed about how you work
- Ownership: You don't wait to be told what needs attention
- Targeted over broad: You'd rather have real conversations with the right ten people than send outreach to a hundred
- Partnership: You work with hiring managers as a true thought partner, pushing back when a role needs recalibrating and bringing market data when it says something different than the brief
- High standards with real output: You move quickly without cutting corners on candidate experience or rigor
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
- Transparent starting salary of $142,000 - $170,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment
- Full life-cycle recruiting role with heavy lean towards sourcing
Additional details
- Over 9,000 companies use Customer.io platform to send billions of emails, push notifications, in-app messages, and SMS every day
- Customer.io powers automated communication that people actually want to receive using real-time behavioral data
- This is a full life-cycle role with a heavy lean towards sourcing
- Sourcing will be a huge majority of the job: building candidate lists, running targeted outreach, and personally engaging passive engineers
- We're not looking for someone to run high volume across a wide net. We're looking for someone who can go deep on a small, well-defined set of roles and build relationships that convert hard-to-reach engineers
- We believe in transparency
- 30 minute Zoom call with Hiring Manager
- 30 minute Zoom call with TA Leader
- 60 minute Zoom call, prompt exercise and review session with the team
- 30 minute Zoom call with Engineering Leader
- All final candidates will be asked to complete a background check and employment verification as part of our pre-engagement process
- Zoom is the only video conferencing platform used for interviews
- Offers will always be extended in writing on official Customer.io letterhead
- Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact
- We believe in empathy, transparency, responsibility, and, yes, a little awkwardness