Staff Engineer, Product Infrastructure
Sarvam AI
Bengaluru, IndiaPosted 3 months ago
S
Skill Required
EngineeringInfrastructure EngineerSystem DesignObservabilityPostgreSQLNext.jsbuildingFastAPIwrittenTestNGPythonGolangdesignRedisAPIsGenerative AIAIMachine LearningFulltime
Key highlights
- 50M+ minutes of conversations handled monthly
- 5–10 years of backend experience required
- Expertise in Python and FastAPI (or Golang) required
- Multi-tenant, low-latency SaaS platform
- Backed by Lightspeed, Peak XV, and Khosla Ventures
- Partners with Tata Capital, SBI Life, CRED, IDFC, and LIC
Role overview
At the heart of Sarvam’s conversational AI platform sits the system that lets customers build, configure, deploy, and operate voice agents and campaigns at scale, currently handling 50M+ minutes of conversations monthly. Sarvam is building India’s full-stack sovereign AI platform, partnering with leading enterprises and public institutions, and is backed by Lightspeed, Peak XV, and Khosla Ventures. The role is for a Staff Engineer to own this system end-to-end, with full IC scope and authority, focusing on backend systems, reliability, performance, and engineering culture without people management responsibilities.
Responsibilities
- Own the end-to-end backend for agent, campaign, and user management — from data modeling through API design to deployment, in Python and FastAPI
- Workflow orchestration with Temporal for complex, long-running, stateful operations
- Ensure performance and reliability for a multi-tenant SaaS platform operating at sub-second latency SLOs
- Build and maintain observability — logging, metrics, tracing — to enable confident and quick production debugging
- Develop and maintain integration testing — the test infrastructure that allows fast shipping without breaking customer-facing systems
- Collaborate closely with the frontend team (Next.js) to deliver an experience worthy of the underlying platform
- Set the design-first and documentation-first engineering culture within the team — RFCs before code, decisions written down, no tribal knowledge
Requirements
- 5–10 years building production backend systems, with deep expertise in Python and FastAPI (or Golang)
- A track record of full-stack ownership — designed systems end-to-end, made trade-offs, and operated them in production
- Hands-on experience with workflow orchestration at scale, ideally Temporal
- Built and operated high-scale distributed systems — multi-tenant, low-latency, resilient under real load
- Strong PostgreSQL and Redis fundamentals — schema design, query performance, caching strategy
- The judgment to know when to build vs. buy, when to optimize vs. ship, when to abstract vs. inline
Nice to have
- Experience building products on top of LLMs or AI/ML systems
- Background in telephony, VoIP, or SIP infrastructure
- Time at an early- or growth-stage startup — comfort with ambiguity, speed, and ownership
Additional details
- Sarvam is building the bedrock of Sovereign AI for India
- The company is developing India’s full-stack sovereign AI platform, building across research, models, infrastructure and applications with a singular focus on making AI genuinely work for India
- Sarvam works with leading enterprises and public institutions
- Sarvam is backed by Lightspeed, Peak XV, and Khosla Ventures
- Sarvam partners with India’s leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC
- This is an IC role with the scope and authority of one — no people management