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TECHNICAL PROGRAM MANAGER

Toolbox OTT

WorldwideremotePosted 1 day ago

Skill Required

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Key highlights

Experience: 3+ years as program or project manager
Required Languages: Advanced English and Portuguese
Key Responsibility: Liaison between Toolbox and B2B customers
Requirement: Iterative and incremental agile project planning expertise

Role overview

Toolbox is a Technology company founded in 2013 that acts as a key business partner across industries by enabling the generation of new profitable business through unique technology development. They specialize in the online TV industry, providing User Authentication & Authorization Services, Content Aggregation & Distribution, and App Development for End Users, with products used by major clients like Warner Media, NBC Universal, and Sony. The Technical Program Manager oversees the planning, implementation, and tracking of specific mid and long term projects with specified deliverables. Acting as a liaison between Toolbox and B2B customers, this role connects teams, technology, and customers to ensure alignment across stakeholders and turn technical and business challenges into actionable plans.

Responsibilities

Oversees the planning, implementation, and tracking of specific mid and long term projects with specified deliverables
Works as a liaison between Toolbox and B2B customers and is responsible for project deliverables to achieve agreed-upon milestones
Make straight-to-the-point brief decks and presentations
Absorve, condense and communicate project risks and status
Work with C-level internal and external from a neutral position
Know when to talk and when to withdraw from conversation
Set a meeting agenda and avoid topic drifting
Expose problems and issues with alternative solutions showing understanding of the root cause
Make good use of the team's time leaving time aside for deep focused work for the projects to move forward
Separate, differentiate and isolate architecture, business and project decisions
Identify and analyze technical requirements or issues when necessary to avoid overload of development teams
Confront and resolve technical challenges, configure requirements, or analyze technical issues when necessary
Work closely with Engineering, Product, Operations, and B2B customers, bringing clarity to priorities, anticipating risks, and turning technical and business challenges into actionable plans

Requirements

3+ years of experience as a program or project manager in technology initiatives
Experience coordinating cross-company teams and different functional areas like Engineering, Product and Operations
Strong communication skills (a direct, short, unambiguous and cordial style is preferred)
Advanced English and Portuguese (written and verbal skills)
Iterative and incremental agile project planning expertise, specially oscillating between high and low level layers, including deadlines and dependencies
High level understanding of SDLC, development, infrastructure, QA and Security

Nice to have

Demonstrated experience in several business domains, preferred around the Media/Entertainment and/or Software Development industry

Additional details

Toolbox is a product company aiming to guide and accompany market development, building solutions leveraged by as many clients as possible
90% of internet traffic related to Online TV in Latin America goes through Toolbox
The company works with cutting edge technology to build robust, high availability systems able to handle high load and concurrency
Toolbox looks for people bringing fresh ideas from high concurrency system design, non-structured data organization, distributed computing, API design and Mobile areas
Originally posted on Himalayas