Remote Technical Customer Support - QA and Game Dev - 7/26

We Could Use Someone Like You in Our Crew. ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform. This is a 24/7 project seeking at least 20 hours of availability weekly. Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply! System Specs Required (Very important - we'll only consider candidates who meet these minimum specs): - i7 Quad Core 3.0 GHz or higher - 32 GB RAM - Nvidia 3080 or higher (or equivalent) - 500 GB+ Hard Drive Space (Recommended 1TB) - Dual Monitors – Highly Recommended - Internet speed of at least 100 down and upload 20 minimum - Stable power connection Ideal Candidate: - Very strong attention to detail - Looking for those who have robust knowledge of game engines; game development is a strong bonus - Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus - Technical Customer Support experience - Knowledge of digital marketplace platforms - Salesforce experience (or other CRMs) - Ability to gather and analyze technical data - Foundational understanding of scripting or programming concepts - Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role. - Professional English fluency Originally posted on Himalayas