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ServiceNow - Technical Consultant - Integration Specialist (Remote, DL, IN)

NTT DATA

IndiaremotePosted today
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Skill Required

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Key highlights

  • 5+ years of hands-on ServiceNow platform development and administration experience required
  • Senior-level ServiceNow certification (CAS + at least 3 CIS (any) + CAD) required for this role
  • Full-time remote role based in Delhi, India, with possible on-site attendance as required by business needs
  • Continuous learning and certification support provided to employees
  • NTT DATA is a $30 billion global technology services leader and Global Top Employer
  • Competitive compensation and benefits package offered

Role overview

NTT DATA is hiring a Senior ServiceNow Technical Consultant (Integration Specialist) for a full-time, Remote, Delhi, India-based role. The position focuses on leading and delivering complex ServiceNow implementations and solutions across ITSM, ITOM, HRSD, CSM, and other modules, requiring deep technical expertise, strategic thinking, and a drive to support digital transformation via the ServiceNow platform. The ideal candidate is an exceptional, innovative, and passionate individual looking to grow within NTT DATA’s inclusive, adaptable, and forward-thinking organizational culture, and will also support pre-sales activities including solutioning, demos, and proposal development.

Responsibilities

  • Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules
  • Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions
  • Provide technical leadership and mentorship to junior consultants and developers
  • Customize and configure ServiceNow applications using best practices and maintain platform integrity
  • Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools
  • Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards
  • Stay current with ServiceNow releases and proactively recommend platform enhancements
  • Support pre-sales activities including solutioning, demos, and proposal development

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
  • 5+ years of hands-on experience with ServiceNow platform development and administration
  • Proven track record of successful ServiceNow implementations in enterprise environments
  • ServiceNow certification aligned to role level: Junior level requires CSA + at least 1 CIS (any) + CAD; Intermediate level requires CSA + at least 2 CIS (any) + CAD; Senior level requires CAS + at least 3 CIS (any) + CAD
  • Strong understanding of ServiceNow architecture and data model
  • Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio
  • Experience with Agile methodologies and DevOps practices
  • Excellent communication, presentation, and stakeholder management skills
  • Ability to work independently and manage multiple priorities in a fast-paced environment

Benefits

  • Opportunity to work with a team of passionate ServiceNow experts
  • Opportunity to lead high-impact digital transformation projects
  • Competitive benefits package
  • Continuous learning and certification support

Additional details

  • Req ID: 382651
  • Alternate job title: Senior ServiceNow Technical Consultant
  • Location: Remote, Delhi (IN-DL), India (IN); work arrangement is Remote / On-site (as required)
  • Job type: Full-Time
  • NTT DATA seeks to hire exceptional, innovative, and passionate individuals who want to grow with the company, and encourages applicants who want to join an inclusive, adaptable, and forward-thinking organization
  • NTT DATA is a $30 billion business and technology services leader that serves 75% of the Fortune Global 100, and is committed to accelerating client success and positively impacting society through responsible innovation
  • NTT DATA is a leading global AI and digital infrastructure provider with capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services; its consulting and industry solutions help organizations and society move confidently and sustainably into the digital future
  • NTT DATA is a Global Top Employer with experts in more than 50 countries, and offers clients access to a robust ecosystem of innovation centers as well as established and start-up partners
  • NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D
  • NTT DATA hires locally to its offices or client sites whenever possible to provide timely, tailored client support; remote or hybrid work options are subject to change based on client requirements, and employees near NTT DATA offices or client sites may be required to attend in-office meetings or events per business needs
  • NTT DATA recruiters will never ask for payment or banking information, and only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses; requests for payment or banking information should be reported via the company contact form
  • NTT DATA endeavors to make its website accessible to all users; accommodation requests can be submitted via the provided contact information, which is not for application status inquiries
  • NTT DATA is an equal opportunity employer; qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
  • Additional resources are available: EEO Policy Statement, EEO rights information, Pay Transparency information
  • This role was originally posted on Himalayas
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