Senior Financial Systems Administrator
Vercel
Remote - IndiaremotePosted 18 days ago
Skill Required
ControllershipSystems AdministratortroubleshootingautomationITILNext.jssecuritybuildingdesignOpenAPIDesign PatternsSQLandAI
Key highlights
- Competitive compensation + equity
- 5+ years NetSuite administration experience required
- Hybrid (SF/NY/London/Berlin) or fully remote
- AI-powered automation (Serval) focus
- Flexible Time Off + WFH budget
- Non-standard hours (9:30 p.m.–6:00 a.m. IST) for PST support
Role overview
Vercel is the agentic infrastructure company, shaping how the web is built with products like Next.js, v0, and AI SDK. The Financial Systems Administrator will join the Finance Transformation team to own the day-to-day finance tech stack (NetSuite, Zip, Stripe, Ramp, Navan, etc.), resolve production support issues, and drive AI-powered automation (e.g., Serval). This role blends system administration with building agents and tools to automate workflows, evolving the team from project management to a technical, shipping function. The position may be hybrid (SF, NY, London, Berlin) or fully remote, depending on location.
Responsibilities
- Own production support end-to-end for Finance systems, resolving tickets to support Finance stakeholders and the broader company, and keeping response times tight and resolutions durable.
- Administer and troubleshoot across the finance tech stack — NetSuite, Zip, Stripe, Ramp, Navan, and related tools — handling everything from user provisioning and access requests to complex, cross-system incident troubleshooting.
- Become the team's subject matter expert on Serval, the AI-powered ticketing platform — configuring it, tuning it, and identifying where it can absorb more of the support load through automation.
- Design and build AI agents and internal tools that automate Finance Transformation workflows, such as dashboards in v0, change management review agents, and backlog triage automation.
- Reimagine the project intake process end-to-end so stakeholders across Finance and the company have a seamless way to submit and track requests.
- Maintain strong financial systems controls, including role-based access, segregation of duties, change management, system documentation, and support for SOX/audit requirements.
- Support month-end close as it relates to systems, including troubleshooting and operational readiness.
- Coordinate with vendors and internal technical partners (IT and Security) when issues span systems or integrations.
Requirements
- 5+ years of experience in financial systems administration and support, with deep hands-on experience in NetSuite administration.
- Comfortable owning a shared ticket queue and juggling multiple concurrent systems and stakeholders without losing momentum.
- Hands-on experience using AI tooling to build practical solutions or automate real workflows, with enthusiasm for continuing to deepen those skills.
- Solid understanding of finance business processes, especially procure-to-pay (P2P) and record-to-report (R2R).
- Able to troubleshoot complex, cross-system issues end-to-end, identify root causes, and communicate clearly with both technical and non-technical stakeholders.
- Inherently curious; enjoy learning new systems, poking at edge cases, and finding more automated ways to do things.
- Comfortable operating autonomously in a dynamic, fast-paced environment.
- Available to work standard hours of 9:30 p.m.–6:00 a.m. IST to support PST stakeholders, with extended PST-aligned hours during month-end close.
Nice to have
- NetSuite certifications (Administrator, SuiteFoundation, or SuiteCloud Developer) — huge plus, especially paired with strong SuiteScript and workflow customization experience.
- Experience working for private companies that want to operate with public company standards.
- Familiarity with integrations and data flows between core finance systems — billing, payments, procurement, and close.
- Ability to read and write basic SQL queries.
Benefits
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Learn and Grow - mentorship and events to build network and skills.
- Flexible Time Off.
- Gear and WFH budget to outfit your workspace.
- Eligibility for a company bonus or variable pay program depending on the role.
Additional details
- If based within a pre-determined commuting distance of SF, NY, London, or Berlin, the role includes in-office anchor days on Monday, Tuesday, and Friday. Otherwise, fully remote.
- The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.
- Vercel is committed to fostering and empowering an inclusive community. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply even if they don’t check every box.