Cloud Operations - Manager
Infios
IndiaremotePosted 13 days ago
Skill Required
Cloud-Operations-ManagerDevOps-ManagerInfrastructure-ManagerSite-Reliability-EngineerSystems-EngineerCloud-Operations-ManagementCloud-OperationsCloud-OpsOperations-ManagerManagementCloudDockertroubleshootingVMwareAzureEngineeringTerraformKubernetesautomationdevelopingShell ScriptingDatadogAnsibleetc.)RESTPythonGroovyTCP/IPdesignDevOps.NETLinuxJavaHelmAPIsFulltime
Key highlights
- Level Required: 3+ years in a management/leadership role, 5+ years in an operations role, 5+ years supporting large scale .NET applications, and 5+ years in supporting OCI and AWS based environments
- A notable requirement: Bachelor’s degree or an equivalent combination of education and related work experience
Role overview
As a Cloud Operations Manager at Infios, you will work closely with solutions architects and business stakeholders to identify, design, develop and deploy infrastructure engineering solutions for our WM and TM platform. Qualified candidates will have exposure to supporting production customer environments and an eagerness to learn and grow.
Responsibilities
- Manage an operations team supporting SAAS Kubernetes applications in OCI and AWS
- Train and mentor Operations Engineers
- SLA focused response to event driven alerts and incidents
- Ensure execution of plans to roll out new technologies quickly
- Lead ticket triage and prioritization by our Client Services organization
- Support/troubleshoot OS, application, virtualization and containerization issues
- Work with Engineering team to developing automation and processes to improve operational SLAs
Requirements
- Bachelor’s degree or an equivalent combination of education and related work experience
- 3+ years in a management/leadership role
- 5+ years in an operations role
- 5+ years supporting large scale .NET applications
- 5+ years in supporting OCI and AWS based environments
- Fundamental understanding of Linux and Windows OS
- SME in managing and implementing Kubernetes solutions
- Proficient in implementing Infrastructure as Code principals and technologies (Terraform)
- Wide range of automation experience (Azure DevOps, Ansible, PowerShell, Groovy, Python, etc)
- Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
- Well versed in application containers such as IIS and Tomcat
- Full stack troubleshooting
- Experience with SCM (Git)
Nice to have
- Multi-cloud experience with emphasis on AWS support
- Experience managing java applications
- Hands on Dynatrace experience
- Experience managing Helm templated Kubernetes environments
- Understanding of micro-service architectures
- Experience with usage of common application protocols and messages (e.g. TCP/IP, HTTP, SOAP, SMTP, RESTful APIs, XML/JSON, JDBC, JMS/MQ)
- Exposure to application threading and concurrency concerns. Troubleshooting environment related issues (response times, connectivity, authentication, authorization, configuration, etc.)
- Experience in hosted global datacenter environments supporting geographically dispersed systems
Additional details
- We are an equal-opportunity employer and committed to inclusion in the workplace
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role
- If you require assistance or accommodation due to a disability during the recruiting process, please let us know
- This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job
- Please note that any salary information is a general guideline only
- Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations
- Applications must be submitted via our career site
- Originally posted on Himalayas