Account Executive - India
ElevenLabs
IndiaPosted 2 months ago
Skill Required
RevenueEngineeringanalyticalObservabilitybuildingTestNGAIFulltime
Key highlights
- Based in India
- 7-11 years of experience required
- Annual discretionary stipends for learning and social travel
- Annual company offsite in international locations
Role overview
ElevenLabs is an AI research and product company transforming human-technology interaction, known for its human-like AI voice model and platforms like ElevenAgents, ElevenCreative, and ElevenAPI. The company seeks a highly motivated, self-starter Account Executive based in India to drive enterprise sales in Customer Experience and Conversational AI, partnering with businesses to create new experiences and monetization opportunities at scale with breakthrough voice technology.
Responsibilities
- Build and manage a growing portfolio of new high-value enterprise accounts in the Customer Experience and Conversational AI Experiences spaces to help ElevenLabs meet its revenue goals
- Identify new business opportunities that align with ElevenLabs’ product offering and roadmap
- Generate leads, negotiate contracts, and close sales in collaboration with the Growth team
- Develop and maintain a deep understanding of the Conversational AI industry
- Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team
- Build a plan to quota in first sales and upsells out of NAL
- Generate self-led pipeline in target list of accounts
- Close deals and manage customer onboarding/delight
- Show ownership for all aspects of the customer lifecycle including onboarding and support
- Farm accounts to deliver multi-X growth
- Drive initiatives that improve ElevenLabs consideration
- Perform sales development activities such as campaigns, events, partnerships that drive ElevenLabs consideration with customers
Requirements
- Passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech
- Highly motivated and driven individual with a strong work ethic, committed to going the extra mile to lead in audio AI evolution
- Analytical, efficient, and strives on solving complex challenges with a first principles mindset
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside
- 7-11 years of experience in value selling a technology product, preferably in Customer Experience and Customer engagement to clients with a global footprint
- Experience in building a new category, company, or product in a space with previously no penetration
- Network and experience in the IN CX, Support and BPO industry and has sold to CXOs
- Evidence of previous ownership for all aspects of the customer lifecycle including onboarding and support
- Worked at a top-tier growth company with a keen understanding of sales process and high degree of ownership
- Self-starter
- Analytical skills and proficiency with spreadsheets
- Proficiency in creating compelling presentations and demos
- Deep knowledge of the IN CX, Support and BPO industry
- Proficiency in English
Nice to have
- Network in the relevant SIs/consults
Benefits
- Innovative culture: Part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing boundaries
- Growth paths: Opportunities to drive impact beyond immediate role and responsibilities
- Learning & development: Annual discretionary stipend for professional development
- Social travel: Annual discretionary stipend to meet up with colleagues
- Annual company offsite: Entire team brought together in a new location each year (past offsites include Croatia and Italy)
- Co-working: Monthly co-working stipend if not located near main hubs
Additional details
- ElevenLabs launched in January 2023 with the first human-like AI voice model, serving millions of users and thousands of businesses, including Deutsche Telekom and Meta
- Investors include Andreessen Horowitz, ICONIQ Growth, and Sequoia; raised $781M in funding with a last valuation of $11B
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI
- Team includes researchers, engineers, operators, IOI medalists, and ex-founders
- Work culture: High-velocity, impact over job titles, AI-first, excellence everywhere, global team prioritizing talent over location
- Equal opportunity employer: Does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses
- #LI-Remote