Senior UX Researcher (100% Remote Worldwide)
Tether Operations Limited
WorldwideremotePosted 25 days ago
Skill Required
UX-ResearchUX-ResearcherProduct-ResearchConsumer-ResearchDeveloper-ExperienceSenior-UX-ResearcherLead-UX-ResearcherSenior-User-Experience-Research-ManagerSenior-User-ResearcherUX-Research-LeadSenior-Design-ResearcherSenior-Product-ResearcherUser ResearchEngineeringBlockchainInformation ArchitecturesecuritybuildingfintechwrittenTestNGdesignRustandAIFulltime
Key highlights
- 5+ years of UX research experience required
- Requires AI fluency to accelerate research processes
- Focus on trust, privacy, security, money movement, and technical complexity in user experience
- Opportunity to work remotely worldwide
- Experience in crypto wallets, messaging/P2P, AI applications or developer tooling is mandatory
- No salary information provided in job description
Role overview
We are hiring a UX Researcher to work across Tether’s full product portfolio—including consumer apps such as Keet and the Tether Wallet, as well as developer portals and platforms—bringing a depth of curiosity and analytical rigor to inform the user experience for a variety of digital finance products.
Responsibilities
- Run UX research across Tether’s consumer and developer products: Keet, QVAC Workbench, Tether Wallet, developer portals, and more
- Identify UX best practices and emerging patterns across each product category
- Research competitors and adjacent products to surface how others are solving comparable problems, and where the gaps are
- Translate findings into clear, actionable recommendations for product designers and product managers
- Partner with product teams across all four pillars (Stable Finance, Stable Intelligence, Stable Power, Stable Communications) to inform decisions at every stage of the product lifecycle
- Build and maintain a research repository so insights compound over time and are reusable across teams
- Tailor methods to each product qualitative, quantitative, lightweight, deep whatever the question actually needs
Requirements
- 5+ years of UX research experience across consumer and/or developer products
- End-to-end research chops: defining the question, picking the method, executing, synthesizing, and communicating outcomes
- Strong command of qualitative methods (interviews, usability testing, contextual inquiry) and working familiarity with quantitative ones
- Working knowledge of at least one of: crypto wallets and self-custody, messaging or P2P, AI applications, or developer tooling
- Sharp written and verbal communication — able to convert ambiguous findings into decision-ready recommendations
- Experience with products where trust, privacy, security, money movement, or technical complexity affect the user experience
- Mandatory AI fluency: you must actively use AI tools to speed up research planning, synthesis, insight mapping, documentation, and reporting, while applying strong human judgement
- Strong communication skills, with the ability to convert messy findings into clear, decision-ready recommendations for Design, Product, Engineering, Marketing, and leadership
- Strong product judgement: able to separate signal from noise and identify which insights should influence the product
- Comfortable working in fast-moving environments where research needs to be practical, focused, and useful
- Genuine curiosity, critical thinking, and depth of analysis that goes beyond surface-level observations
- Low-ego collaboration style, with the ability to challenge assumptions clearly and constructively
Nice to have
- Background researching developer audiences and developer experience specifically
- Experience setting up UX research practices from scratch or scaling them across multiple product teams
- Background in fintech, crypto, AI, P2P, or open-source ecosystems
- Familiarity with privacy-preserving research methods
- Ability to create low-fidelity prototypes to demonstrate and inspire potential user flow , functionality and content structure improvements
Benefits
- Remote work from anywhere in the world
- Collaborate with some of the brightest minds in fintech
- Join a global talent powerhouse and a fast-growing, lean team at the forefront of digital finance
Additional details
- At Tether, we’re not just building products, we’re pioneering a global financial revolution
- Our cutting‑edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains
- By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost
- Transparency is the bedrock of everything we do, ensuring trust in every transaction
- Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services
- Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities
- Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing
- Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity
- Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways
- Our team is a global talent powerhouse, working remotely from every corner of the world
- If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards
- We’ve grown fast, stayed lean, and secured our place as a leader in the industry
- If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you
- Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page
- Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website
- Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms
- Double-check email addresses. All communication from us will come from emails ending in @ or @
- We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately
- When in doubt, feel free to reach out through our official website
- Originally posted on Himalayas