Posted today · be early
Jira Engineer(Senior) | Offshore
Photon
IndiaremotePosted 1 day ago
Skill Required
Jira-EngineerJIRA-AdministratorAtlassian-EngineerConfluence-AdministratorIT-Service-ManagementSenior-Jira-AdministratorJira-Configuration-EngineerSenior-Atlassian-Application-Support-SpecialistJiraautomationUnreal EngineRESTITILdesignCloudAPIsSAPandFulltime
Key highlights
- Role: Jira Engineer
- Work in different timezones
- Requires Jira Service Management expertise
- Requires Jira Admin (cloud/data) expertise
- Requires Confluence admin expertise
- Requires understanding of REST API's & integrations
Role overview
Responsibilities
- Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
- Translate business and user requirements into effective system configurations, automations, and dashboards
- Work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas
- Lead the design for integrations and APIs to/from existing HR, Finance and other support applications
- Develop and maintain comprehensive system architecture documentation, blueprints, and standards
- Partner with product owners, project managers, and technical leads to gather and refine system requirements
- Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
- Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders
- Work in an iterative way with the business stakeholders to agree, develop and document solutions
- Act as a trusted advisor on platform strategy and continuous improvement initiatives
- Build ticketing solutions across multiple teams/functions
- Integrate Jira with SAP API configuration
- Data migration – import/export
- Management of change, release & environment
- Dashboard development, SLA, KPI reporting
Requirements
- Jira Service management
- Jira Admin (cloud/data)
- Confluence admin
- Workflow design & optimization
- Automation rules
- Dashboards & reporting
- Understanding of REST API’s & integrations
- Scripting
- Design scalable solutions
- Requirement gathering/ stakeholder workshop experience
- Problem solving ability
- Explaining technical concepts to non technical users
Additional details
- Work on an international team in different timezones and often competing priorities
- Originally posted on Himalayas