Sr. UX Designer, Amazon Customer Service

Amazon Customer Service is using generative AI to reinvent and reimagine our customer experiences. While we've made great strides in using AI to create smart, personalized, and easy-to-use self-service experiences, we believe we have only scratched the surface. We are looking for a Senior UX Designer who can drive a customer-centered UX design process with the curiosity and creativity needed to revolutionize customer service.