Senior Staff Software Engineer, Agentic Platform
Tide
India, BengaluruPosted 26 days ago
Skill Required
One PlatformPlatform EngineerSoftware EngineerSoftware DeveloperSystem DesignMicroservicesObservabilityCD pipelinesSpring BootEngineeringR ProgrammingPostgreSQLSnowflakeTerraformsecuritybuildingAngularFlutterDatadogfintechetc.)RESTTestNGPythonLookerDockerdesignGitFlask
Key highlights
- Competitive salary and share options
- Work from abroad for up to 90 days annually
- Experience in highly regulated industries (e.g., Fintech) is highly desirable
- Over 2 million members globally
Role overview
Tide is transforming the small business banking market by offering business accounts, banking services, and administrative solutions (e.g., invoicing, accounting) to over 2 million SME members globally. The Senior Staff Software Engineer will lead the architecture of Tide’s agentic platform, shaping shared capabilities for AI systems—such as context, orchestration, tool execution, trust controls, observability, and evaluation—to ensure safety, reliability, and scalability. The role involves technical leadership, cross-team collaboration, and designing reusable platform components while optimizing costs and integrating third-party solutions where beneficial.
Responsibilities
- Define the architecture for Tide’s agentic platform
- Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
- Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
- Set standards for reliability, safety, scalability, and developer experience
- Provide technical leadership across teams and unblock critical decisions
- Implement cost-management and routing logic to optimize LLM spend across different providers
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
Requirements
- Deep experience building platform or infrastructure systems at scale
- Strong judgement across APIs, distributed systems, data, and cloud-native architecture
- Track record of leading complex cross-team technical problems
- Strong understanding of reliability, security, and observability
Nice to have
- Experience integrating third-party platforms without losing control of core architecture
- Experience with AI platform components
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product
Benefits
- Competitive salary and share options
- Generous annual leave on top of bank holidays
- Paid maternity, paternity, and adoption leave
- Extended unpaid and paid sabbatical leave options after milestone years
- Private family health insurance with additional OPD coverage and top-up options
- Comprehensive accidental and life insurance protection
- Access to therapy sessions, courses, meditations, and workshops for mental wellbeing
- Paid days annually for volunteering or personal growth
- Annual budget for books, courses, coaching, and more
- Work from abroad for up to 90 days annually (WOO)
- Contribution towards setting up your home office
- Keep your old laptop and get a new one when it’s time for a replacement
- Office perks with snacks, coffee, tea, and lunch (location dependent)
Additional details
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,800 Tideans globally
- Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
- Offices in Central London, Sofia (Bulgaria), Serbia, Romania, Lithuania, Hyderabad, Gurugram, New Delhi, Berlin, Paris, and Luxembourg
- Flexible workplace model supporting in-person and remote work, with offices as hubs for collaboration
- Tech stack: Java, Spring Boot, JOOQ, RESTful APIs, microservices, event-driven architecture (SNS+SQS, Kafka), MySQL/PostgreSQL (RDS/Aurora), Docker, Terraform, EKS, DataDog, Rollbar, GitHub, Sonarcloud, Semgrep, Angular 2+, ngrx, Flutter, Fivetran, Snowflake, Looker, Python, Faust, Flask, Tecton, ML libraries
- New joiners encouraged to deploy to production within their first 2 weeks
- Tide champions diversity, inclusion, and transparency, ensuring all voices are heard
- Tide does not charge fees at any stage of recruitment; all official jobs are listed on the Careers Page; communication only from @tide.co email addresses
- Tide does not work with unauthorized agencies or recruiters
- Tide uses AI in hiring and processes personal data per its Recruitment Privacy Notice