Genesys Cloud Contact Center Developer
CGI
IndiaPosted 1 month ago
Skill Required
IT JobsCloud EngineerCloudEngineeringdevelopingdesigningbuildingandAIFulltime
Key highlights
- 3 to 5 years of total IT experience required
- 3 years of Genesys Cloud CX platform experience required
- Experience with complex IVR call flows and Genesys AI/Dialog Engine required
Role overview
Requirements
- 3 to 5 years in software development or contact center engineering
- 3 years of hands-on, dedicated experience designing, developing, and deploying solutions on the Genesys Cloud CX platform
- Proven track record of building complex IVR call flows
- Proven track record of implementing conversational AI (Voicebots/Chatbots) using Genesys AI/Dialog Engine
Additional details
- Position Description: Experience Total IT Experience:
- Specialized Experience:
- We are seeking a highly skilled Genesys Cloud Contact Center Develo...
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