Senior Account Executive - Inside Sales (CX-Outbound-NA)
Freshworks
Bengaluru, , IndiaPosted 1 month ago
Skill Required
Salesforcebuildingetc.)AIFulltime
Key highlights
- 3-7 years of SaaS sales experience
- Performance-driven rewards — competitive compensation and uncapped commissions
- Full-cycle outbound sales role
- High-growth regions with strong brand momentum
Role overview
Organizations struggle with complex and costly software solutions that often hinder rather than help their growth. Freshworks offers a fresh vision by building uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade, easy-to-use solutions drive productivity and are trusted by over 72,000 companies worldwide. We are hiring Account Executives to drive growth in the Outbound segment, focusing on full-cycle sales to expand Freshworks’ footprint in high-growth regions. This role is ideal for SaaS professionals who excel at building pipeline, managing end-to-end deal cycles, and owning a book of business from the ground up.
Responsibilities
- Own and grow an assigned territory across markets; develop and execute a strategic plan to achieve and exceed quota.
- Drive 100% outbound-led growth through cold calling, personalized outreach, partner collaboration, and events.
- Leverage account intelligence tools (LinkedIn Sales Navigator, ZoomInfo, etc.) to identify and engage key decision-makers.
- Run the entire sales cycle - from discovery and solution demos (alongside solution engineers) to proposal, negotiation, and close.
- Collaborate closely with Presales, Marketing, and Customer Success teams to deliver seamless customer experiences.
- Partner with a dedicated BDR to plan, prospect, and grow your patch strategically.
- Work closely with channel partners, distributors, and resellers to co-create pipeline and expand reach.
- Maintain accurate CRM hygiene in Salesforce - tracking outreach, pipeline progression, and deal insights.
- Consistently meet and exceed monthly and quarterly sales and pipeline targets.
Requirements
- 3-7 years of SaaS sales experience
- Proven success in outbound-led, full-cycle sales environments.
- Strong command of cold calling, discovery, and consultative selling techniques.
- Must be familiar with BANT and MEDDPICC frameworks.
- Excellent communication and presentation skills, with the ability to engage C-level stakeholders.
- Self-starter with strong time management, resilience, and ownership mindset.
- Comfortable working in-office and aligned to specific region
Nice to have
- Familiarity with sales tools such as Sales Navigator, ZoomInfo, Lusha, and CRM systems (preferably Salesforce).
Benefits
- Run your territory end-to-end — complete ownership to plan, execute, and grow your book of business.
- Sell products customers love — Freshworks solutions offer fast time-to-value, high adoption, and proven ROI.
- Collaborative ecosystem — a dedicated BDR and partner network to accelerate pipeline growth.
- Market opportunity — High-growth regions with strong brand momentum and whitespace to capture.
- Performance-driven rewards — competitive compensation and uncapped commissions.
- Transparent, empowering culture — where consistency, curiosity, and accountability are celebrated.
- Leadership visibility and career growth — your performance is recognized and your voice matters.
Additional details
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.