Digital Agency Operations Director
Jumpfactor
WorldwideremotePosted 1 month ago
Skill Required
Agency-OperationsDigital-Marketing-OperationsMarketing-Operations-DirectorDigital-Agency-LeadershipDigital-Agency-OperationsDirector-Of-Digitaletc.)designSEOandAIFulltime
Key highlights
- 8+ years of experience (4+ in marketing/project management)
- Managed teams of 10+ scaled to 50–100 members
- Experience leading AI agent development and adoption
- Proven in $15M–$50M+ revenue environments
- 100% remote work environment
- Paid learning and development opportunities
Role overview
The Head of Agency Operations will own end‑to‑end agency operations across SEO, Content, Web, Paid, Email, Social, and Design, leading functional heads and a large team to deliver KPI performance, client ROI, and elite execution.
Responsibilities
- Own end‑to‑end agency operations across SEO, Content, Web, Paid, Email, Social, and Design
- Lead 8 functional heads and 70 team members to ensure KPI performance, client ROI, and elite execution
- Lead 7 leaders and a team of 35
- Drive KPI performance + client ROI
- Capacity planning, hiring, and profitability
- Enforce SOPs, playbooks, and accountability
- Remove roadblocks and ensure delivery quality
- Full accountability for delivery quality, team performance, and operational excellence
Requirements
- 8+ years experience (4+ in marketing/project management)
- 4+ years managing 10+ people (scaled 50–100 teams)
- Strong across digital channels (SEO, paid, web, etc.)
- Proven in $15M–$50M+ environments
- Systems + KPI‑driven operator
- Strong leader, highly organized, data‑driven
- Experience leading development and strategic adoption of AI agents to automate workflows and enhance business outcomes
Nice to have
- Agency experience + EOS familiarity (asset)
Benefits
- 100% remote
- Paid learning + development
- High ownership and impact
- 5X growth trajectory
Additional details
- About Jumpfactor: 8‑time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies
- Largest in our niche, scaling 5X
- Join a Winning Team 8 Growth500 awards. $1.9B+ revenue driven
- Originally posted on Himalayas
- Not for You If: you avoid tough calls or accountability, you prefer strategy over execution ownership, you can’t operate in high‑performance environments