Lead UX Research

Job Title Lead UX Research Role Overview The Principal UX Researcher, AI Experiences will guide research and experience strategy for reusable AI capabilities across Amadeus Business Lines. Working collaboratively with Product, Design, Engineering, and Architecture teams, you’ll help shape how users understand, trust, and interact with AI-powered systems. Areas of focus include explainability, confidence, AI monitoring, Human-in-the-Loop controls, agent activity, and responsible AI.