Machine Learning Engineer
Coinbase
Remote - IndiahybridPosted 10 days ago
Skill Required
Machine LearningMachine Learning Engineersoftware engineeringComputer VisionSystem DesignDeep LearningGenerative AIEngineeringsecuritybuildingPythondesignNLPAWSandAI
Key highlights
- Salary: ₹4,408,400 INR annual base
- Experience: 2+ years of professional ML/Software Engineering experience
- Hybrid remote work with quarterly in-person 'surges'
- Includes equity and bonus eligibility
Role overview
The CX Intelligence team at Coinbase builds the customer-facing and internal CX experiences that connect the Help Center, chatbots, and agent workflows. We are hiring an IC4 Machine Learning Engineer to evolve our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience, including a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants.
Responsibilities
- Build and improve the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment.
- Develop production-grade Python services that bridge advanced AI and ML capabilities with reliable customer-facing products.
- Drive well-scoped ML projects from design through delivery, balancing technical trade-offs and collaborating across teams.
- Contribute to system design, coding standards, and AI/ML development best practices across the team.
- Partner with engineers and cross-functional stakeholders to build secure, scalable, and high-performing AI-enabled experiences.
- Participate in design reviews and help ensure features meet Coinbase standards for security, compliance, and performance.
Requirements
- 2+ years of professional experience in machine learning and software engineering, with experience shipping production-grade ML services.
- Hands-on experience building with modern AI architectures such as LLMs and deep learning, and familiarity with tools such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
- Strong proficiency in Python and the ability to write clean, maintainable, well-tested production code.
- Working knowledge in at least one domain such as NLP, information retrieval, computer vision, or statistical modeling.
- Ability to write technical design documents and communicate ML system designs clearly to cross-functional stakeholders.
- Uses generative AI responsibly, applying human oversight to deliver business-ready outputs and measurable improvements in efficiency, cost, and quality.
Benefits
- Equity eligibility
- Bonus eligibility
- Medical, dental, and vision insurance
Additional details
- Coinbase is a remote-first, but not remote-only company; expect to get together quarterly for intense in-person working sessions called 'surges'.
- The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org.
- Annual base salary range: ₹4,408,400—₹4,408,400 INR (excluding equity and bonus).
- Candidates may submit a maximum of 3 applications within a 6-month period.
- Coinbase is an Equal Opportunity Employer.
- Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email your request and contact info to accommodations[at]coinbase.com.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice; US applicants agree to Arbitration of Disputes.