Posted today · be early

Key Account Manager

ANM Cube

IndiaremotePosted today

Skill Required

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Key highlights

Salary: 14-15 LPA
Experience: Proven experience as a Key Account Manager or similar role
Key benefit: Mentorship and guidance from experienced professionals
Notable requirement: Bachelor’s degree in Business, Marketing, or related field

Role overview

Responsibilities

Build and maintain strong, long-lasting relationships with key clients.
Serve as the main point of contact for key accounts, addressing their needs and ensuring a positive customer experience.
Develop and implement strategic account plans to achieve company objectives and revenue targets.
Identify opportunities for upselling or cross-selling our app features and services.
Work closely with the sales, marketing, and product development teams to align strategies and deliver a cohesive customer experience.
Communicate client feedback and requirements to internal teams for continuous improvement.
Provide training to clients on app functionalities and updates.
Act as a support resource for clients, addressing any issues or concerns promptly.
Utilize analytics and reporting tools to track key account metrics and performance.
Generate regular reports for management, highlighting key insights and areas for improvement

Requirements

Bachelor’s degree in Business, Marketing, or a related field.
Proven experience as a Key Account Manager or in a similar role, preferably in the technology or app industry.
Strong understanding of mobile applications and digital services.
Excellent communication, negotiation, and interpersonal skills.
Analytical mindset with the ability to derive insights from data.
Proactive and self-motivated with the ability to work independently