Lead Digital Product Manager

Become a part of our caring community Key Responsibilities Product Strategy & Roadmap Lead the product vision and roadmap for assigned digital experiences. Translate our priorities, customer insights, and operational needs into measurable outcomes. Balance near-term delivery with long-term platform evolution. Lead product discovery and identify opportunities that improve customer and outcomes. Mobile & Digital Experience Leadership Lead strategy and execution of mobile-first customer experiences. Champion intuitive digital journeys across authentication, onboarding, refill, fulfillment, and self-service. Partner with UX and Engineering to improve usability, accessibility, and customer satisfaction. Use customer insights and analytics to prioritize investments. Capability Thinking & Platform Evolution Identify opportunities to convert channel-specific functionality into reusable platform capabilities. Partner with capability product managers to reduce duplication and increase consistency across channels. Advocate for configurable, scalable solutions over one-off customizations. Help shape our transition toward capability-based product ownership. Cross-Functional Leadership Lead teams through discovery, prioritization, delivery, and continuous improvement. Build partnerships across Design, Engineering, Operations, Analytics, and Business teams. Influence strategic decisions through data, customer insights, and product recommendations. Product Operations & Delivery Define success metrics and measure growth. Manage roadmap priorities across multiple workstreams. Complete product documentation, feature definition, and implementation planning with high quality. Balance innovation, technical modernization, and operational stability. Use your skills to make an impact Required Qualifications 7+ years of Product Management experience leading complex digital products. Experience managing native mobile applications (iOS and Android) and responsive web experiences. Customer-centered design and digital product strategy experience. Experience defining product roadmaps and prioritizing competing needs. Lead teams without direct authority. Experience using customer insights and analytics to drive product decisions. Experience identifying reusable solutions and influence platform strategy. Experience working within Agile product organizations. Preferred Qualifications Healthcare, pharmacy, or other regulated industry experience. Experience with modular product architecture, reusable component strategies, or capability-based product management. Experience partnering with platform engineering teams. Experience leading digital transformation projects. Experience with customer journey mapping and service design. Scheduled Weekly Hours Pay Range Description of Benefits About us ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Originally posted on Himalayas