Growth Manager - Campaigns & Analytics
Paytm
Noida, Uttar Pradesh, IndiaPosted 1 month ago
Skill Required
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Key highlights
- 3–6 years of experience required
- Fintech/consumer internet/BFSI background preferred
- SQL & BI tool proficiency mandatory
- Wealth management domain knowledge essential
Role overview
Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process & Data Specialist, you will sit at the intersection of analytics, CRM, and growth strategy—owning the data infrastructure and intelligence layer that powers user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams.
Responsibilities
- Own end-to-end cohort analytics across the user lifecycle - acquisition, activation, engagement, and churn - and translate insights into actionable growth strategies
- Design and maintain user scoring models (engagement, propensity-to-invest, churn risk) to enable intelligent segmentation and personalised CRM campaigns
- Build and manage data pipelines and Looker Studio dashboards to provide self-serve reporting for growth, CRM, and leadership teams
- Develop and iterate on multi-touch campaign attribution models and Customer Lifetime Value (CLTV) frameworks to measure ROI and guide retention investment
- Define audience segments, trigger logic, and data contracts for CRM automation tools (Seller Panel / CleverTap or equivalent) to enable precise, data-driven campaign execution
- Create and own structured PowerPoint decks for weekly, monthly, and quarterly business reviews - synthesising data into crisp narratives for leadership and cross-functional stakeholders
- Drive standardised processes for campaign planning, data QA, A/B test design, and performance reporting across the growth function
Requirements
- 3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI
- Strong hands-on proficiency in SQL & dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural segmentation models
- Experience with BI and visualisation tools - Looker Studio, Tableau, Power BI, or equivalent - and the ability to build leadership-ready dashboards independently
- Good understanding of stock markets, investment products (equities, mutual funds, derivatives), and investor behaviour - essential to contextualise growth metrics within Paytm Money's product ecosystem
- Proven ability to build and present structured, insight-driven PowerPoint decks for senior stakeholders and business reviews
- Graduate from a reputed institution, or equivalent practical experience in a high-growth startup
Nice to have
- Prior experience in a fintech or wealth-tech environment with working knowledge of CRM platforms (MoEngage, CleverTap, or similar)