Engagement Manager, Chanakya
Sarvam AI
Delhi, IndiaPosted 6 months ago
S
Skill Required
Business DevelopmentEngineeringanalyticalbuildingwrittenGenerative AIAIMachine LearningFulltime
Key highlights
- 4–6 years of professional experience required
- Top-tier consulting background strongly preferred
- High ownership and impact from day one
- Work on population-scale AI problems for India
Role overview
Sarvam is building the bedrock of Sovereign AI for India, developing a full-stack AI platform across research, models, infrastructure, and applications. The Engagement Manager is a senior client-facing role responsible for pipeline development, account strategy, and long-term engagement management, translating complex AI capabilities into funded, deployable programs for leading enterprises and public institutions.
Responsibilities
- Own the day-to-day management of active client engagements, from scoping and alignment through to operational handover and adoption
- Serve as the primary point of contact for clients across the engagement lifecycle; manage expectations proactively and honestly
- Translate client operational problems into precise briefs that deployment and engineering teams can act on
- Track delivery against commitments; surface risks early and drive resolution without waiting for escalation
- Work with Strategic Deployment Engineers to ensure what is being built reflects what the client actually needs
- Support pipeline development: account mapping, stakeholder outreach, and PoC scoping
- Build and maintain working relationships with mid-to-senior client stakeholders; grow account depth over time
- Surface ground-level observations back to the vertical as market intelligence
Requirements
- 4–6 years of professional experience; foundational background at a top-tier consulting firm strongly preferred — with a track record of owning complex analytical work, structuring ambiguous problems, and being accountable for outcomes
- At least 2 years in strategic or complex enterprise GTM, account management, or programme delivery — where you owned client relationships, not just supported them
- Comfort operating in long-cycle, relationship-driven environments where trust is built over months, not deals
- Strong written and verbal communication, able to hold a room with senior stakeholders and write briefs that people act on
- Familiarity with GenAI or ML concepts sufficient to engage credibly with technical teams and translate capability to clients
Nice to have
- Experience in or adjacent to defence, government, critical infrastructure and complex enterprises is a plus
- Experience at a top-tier consulting firm; owning complex analytical problem-solving, structuring ambiguous mandates, and being accountable for outcomes is strongly valued
Benefits
- Work alongside researchers, engineers, builders, and business leaders who move fast and hold each other to a very high bar
- High ownership and high impact, from day one
- Everything we do is AI-first, from the way we build and ship to the way we think about problems
- You can work on problems that could change how an entire country learns, works, and communicates
Additional details
- Signals We Look For: You've owned something - a client, a mandate - and driven it to a conclusion without being managed to do it
- Signals We Look For: You've had to deliver a hard message to a client or stakeholder, done it early, and held the relationship
- Signals We Look For: You think in structures. You make complex problems legible and actionable for the people who need to move on them
- Signals We Look For: You've worked across functions — engineering, finance, policy, or operations — and made thing happen without formal authority
- Who You Are: You treat client ownership as a baseline, not a virtue — if the engagement is in trouble, it's your problem to fix
- Who You Are: You are direct; you say what you actually think, including to people more senior than you
- Who You Are: You are comfortable with ambiguity and genuinely energised by environments where the answer isn't obvious
- Who You Are: You move with urgency and bring others with you through influence, not authority
- Sarvam is a fast-moving, high talent-density team building full-stack AI for India, working on problems that push the frontiers of AI with real population-scale impact.
- Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures.
- Sarvam partners with India's leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC.