Sr. Site Reliability Engineer, Engineering Stack Support

Netskope

Bengaluru, Karnataka, IndiaPosted 1 month ago
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Skill Required

Site Reliability EngineeringSite Reliability EngineerEngineeringSystem AdministrationSystem DesignData StructuresCloud SecurityR ProgrammingKubernetesPrometheusnetworkinganalyticalObservabilitydebuggingsecurityAnsiblewrittenPythonTCP/IPdesignLinuxCI/CDCloudVPNJavaSQLAWS

Key highlights

  • Hiring across all levels
  • 5+ years Unix/Linux troubleshooting experience required
  • BSCS or equivalent required
  • 24X7 on-call rotations

Role overview

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era, securing and accelerating cloud, data, and AI in real time. The Engineering Stack Support (ESS) team focuses on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of engineering stacks, while bridging service owners and platform engineering with a software engineering mindset. This role involves architecting highly available, performant, and secure features, solving complex challenges, and contributing to market-leading product support for a rapidly-growing global customer base.

Responsibilities

  • Partnering closely with development teams and product managers to architect and build features that are highly available, performant, and secure
  • Developing innovative ways to smartly measure, monitor & report application and infrastructure health
  • Gaining deep knowledge of the application stack
  • Improving the performance of micro-services and solving scaling/performance issues
  • Capacity management and planning
  • Wearing multiple hats in a fast-paced and rapidly-changing environment
  • Participating in 24X7 on-call rotations

Requirements

  • 5+ years experience with troubleshooting Unix/Linux
  • Understanding of Networking concepts - TCP/IP, SSL/TLS, IPSec, GRE, VPN
  • Experience with algorithms, data structures, complexity analysis, and software design
  • Experience in one or more of the programming languages: Java, Python, Go
  • Experience in managing a large-scale web operations role
  • Hands-on experience with Ansible, Kubernetes, SQL and NoSQL datastores, CI/CD
  • Hands-on experience working with OpenStack, AWS, or GCP cloud and automation
  • Experience with SumoLogic, Grafana/Prometheus, and Elastic Stack
  • Great written and verbal communication
  • Ability to work for a geo-distributed cross-functional group
  • Demonstrated ability to own and deliver projects independently
  • Strong interpersonal communication skills and the ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc
  • BSCS or equivalent required

Nice to have

  • MSCS or equivalent strongly preferred
  • Knowledge of distributed systems is a big plus

Benefits

  • You will be part of a growing team of renowned engineers in the exciting space of developing tools for infrastructure management
  • Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base
  • You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills

Additional details

  • Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience
  • Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate
  • Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details
  • The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site
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