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Posted today · be early

Principal Account Technology Strategist

Cloud Software Group

IndiaremotePosted today
Cloud Software Group logo

Skill Required

Account-Technology-StrategistSales-EngineeringTechnical-SalesPre-Sales-EngineerCustomer-SuccessTechnology-Account-LeadSenior-Manager-Technology-StrategyAccount-StrategistTech-Account-LeadTechnology-StrategistAWSAzureVMwareEngineeringCloud SecuritynetworkingdevelopingsecuritywrittenCloudDesign PatternsandGoFulltime

Key highlights

  • Experience Level: 12+ years in Sales Engineering, Consulting, or Customer Success
  • Education: Bachelor’s degree or equivalent experience required
  • Travel: Ability to travel within assigned territory required
  • Key Technology Focus: DaaS, ZTNA, ADC, and Enterprise Browser
  • Environment: High-tech, indirect sales, and procurement
  • Role Level: IC5 - Principal level

Role overview

The Principal Account Technology Strategist (ATS) is responsible for identifying and matching technologies with a customer’s business issues and objectives, driving innovation and wide-scale adoption. As part of the Customer Success team, this role provides technical expertise throughout the entire customer lifecycle, specifically focusing on the Citrix Platform and connected solutions to ensure customers realize full business value.

Responsibilities

  • Identifying and matching technologies with a customer’s business issues and objectives, driving innovation and wide-scale adoption.
  • Applying professional principles and aligning with company goals to address complex challenges both creatively and efficiently.
  • Assist in developing business value propositions around Citrix products and solutions.
  • Drives sales with technical expertise, account management skills, sales ability, and a superior customer focus.
  • Participates as part of a sales team to achieve or exceed revenue targets.
  • Provides technical expertise throughout the entire customer lifecycle on Citrix Platform or any connected product/solution that is vital to deliver full value.
  • Assessing the potential application of Citrix products to meet customers’ business needs.
  • Articulates industry trends and insights.
  • Acts as a trusted advisor and customer advocate.
  • Utilizes knowledge of well-known use cases where applicable.
  • Conduct product demonstrations and technical presentations remotely or at customer locations\Citrix facilities.
  • Capable of coordinating and aligning cross-functional resources to ensure customer needs are met.
  • Ability to build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
  • Assists with overcoming technical and competitive objections and accelerates the technical evaluation component of the sales cycle.
  • Create formal networks with key decision-makers in assigned accounts and develop extended relationships beyond current contacts.
  • Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
  • Provide regular and efficient updates on assigned accounts to Sales & Sales Engineering management.
  • Consistently contributes to the broader team’s technical mindshare.
  • Function as a sales professional that can function as a sales representative as needed.
  • Ability to present\communicate at an executive level to multiple customers\prospects.
  • Owns initiatives impacting their immediate sales area, such as go-to-market strategies.
  • Positively influences sales opportunities beyond their own assigned account set.
  • Demonstrates a high level of proficiency in Citrix Technologies, including Desktop as a Service (DaaS), Zero Trust Network Access (ZTNA), Application Delivery Controller (ADC), and Enterprise Browser solutions.
  • Communicates Citrix Technologies’ unique value, showcasing strengths to secure a competitive edge and meet customer needs.

Requirements

  • Extensive experience in field technology sales.
  • Solid understanding of Citrix's competitive domain and technologies.
  • Ability to diffuse complicated technical and political situations with partners and customers.
  • Must be flexible, dependable, and capable of quickly learning new products and technologies.
  • Demonstrated a broad understanding of one of the following areas of focus – DaaS, Application / Server Virtualization, Enterprise Browser, Enterprise Mobility Management, Networking.
  • Exhibits a positive attitude, represents Citrix to business partners as well as customers in the best possible fashion, and fosters interest in our offerings.
  • Prioritizes and manages many diverse tasks.
  • Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires).
  • Excellent oral and written communications skills, as well as excellent presentation skills.
  • Strong work ethic, attitude, and follow-through ability.
  • Possesses a high level of specialized sales and product solution knowledge.
  • 12+ years of Sales Engineering, Consulting, or Customer Success experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology.
  • Ability to travel within assigned territory.
  • Must possess a Bachelor’s degree or equivalent experience.

Nice to have

  • Citrix Certified Expert Virtualization (CCE-V)
  • Citrix Certified Professional – Virtualization
  • Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC)
  • Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA)
  • Citrix Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)
  • Microsoft Certified Azure Administrator, or Azure Solutions Architect
  • AWS Certified Cloud Practitioner
  • Google Associate Cloud Engineer
  • Updated Security Certifications

Additional details

  • Position Level: IC5 - Principal Account Technical Strategist.
  • Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe.
  • Cloud Software Group values diverse lived experiences, varied perspectives, and having the courage to take risks.
  • Teams are encouraged to learn, dream, and build the future of work.
  • The company is on the brink of another Cambrian leap - a moment of immense evolution and growth.
  • Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination.
  • All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
  • If you need a reasonable accommodation due to a disability during any part of the application process, contact Cloud Software Group via the Bridge portal for assistance.
  • Originally posted on Himalayas.
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