Principal Engineer (L5)
Twilio
Remote - IndiaremotePosted 9 days ago
Skill Required
EngineeringSystem Designrelated fieldObservabilityCD pipelinesKubernetesPrometheusPrototypingR ProgrammingdesigningDatadogDockerdesignCI/CDCloudGenerative AIAWSandGoCICDAIMachine Learning
Key highlights
- Principal Engineer (L5) role
- Remote work based in specific Indian states (Karnataka, Tamil Nadu, Maharashtra, Telangana, Delhi)
- Competitive pay and benefits
- Occasional travel required
- AI-assisted hiring process with human decision-making
- Equal opportunity employer
Role overview
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. Join the team as our next Principal Engineer (L5) on Twilio’s Segment team. As a Principal Engineer on the Twilio Segment Data platform/pipelines team, you’ll build and scale systems that process several hundred thousands of data points per second. You will lead the development of high-scale ingestion and data processing systems, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for our customer data platform (CDP).
Responsibilities
- Own and deliver robust, high-scale routing experiences for the Data platform/pipelines team for Twilio Segment.
- Architect and operate always-available, complex distributed systems in cloud environments.
- Guide technical decisions, articulating trade-offs between cost, performance, and reliability.
- Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).
- Excellent abilities in high level service design -- modeling interfaces and internals in a properly modular, composable, and extensible way.
- Expert programming experience in Go or similar object-oriented languages.
- Demonstrated experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges.
- Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
- Excellent communication, problem-solving, and operational excellence skills.
Nice to have
- Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes).
- Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus).
- Familiarity with AI/ML technologies.
- Experience managing and operating AWS infrastructure.
- Experience working in a geographically distributed team.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Additional details
- This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Maharashtra, Telangana, Delhi).
- We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
- We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
- While we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
- Twilio thinks big. We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
- Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
- Stay alert to recruitment fraud: We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.