Posted today · be early
Data Center Operations Specialist( Offshore)
Dautom
IndiaremotePosted 1 day ago
Skill Required
Data-Center-OperationsData-Center-TechnicianInfrastructure-OperationsIT-Operations-SpecialistData-Center-EngineertroubleshootingnetworkingautomationObservabilitysecurityOracleCloudRustLinuxSQLandFulltime
Key highlights
- Experience: 6 - 7 years
- 24x7 rotation shift basis work
Role overview
In this role, you will have the opportunity to work closely with one of our esteemed clients, a global leader in the Banking Industry, to support Infrastructure services and ensure maximum availability for Banking Business Services. You will join Dautom, a prominent global IT consulting firm, and work as part of a team dedicated to innovation, excellence, and the support of our clients' upcoming projects.
Responsibilities
- Support Job Schedulers & File Transfer tools Administration.
- Support Enterprise Monitoring and backup Tools.
- Prompt reporting of production issues with impact analysis and taking necessary action for rectification.
- Execute operation activities on different systems as defined in SOPs.
- Execute EOD, BOD and intraday batches as per SOP.
- Tracking of DC operations service tickets.
- Monitoring application batches as per the SOPs given by various internal teams and escalation and recording of the issues.
- Escalation & recording of systems, application, and batch problems.
- Liaising with various teams within the bank for operations.
- Monitoring of alerts from various Enterprise Monitoring systems of the Bank.
- Liaise with infrastructure owners, application owners, Vendors for various support related activities on 24x 7 rotation shift basis.
- Deployment of approved changes on various Infra platforms.
- Escalation, recording and Tracking of all incidents till closure of incidents.
- Problem and Incident Management of infra platforms.
- Change Control Disciplines.
- Policies and SLA Management.
- Liaising with various inter department teams & Vendors.
- Support Audit, Security and Regulatory compliance requirements.
- Maintaining MTTR & UPTIMEs.
- Liaising with Incident Management teams.
- Responsible for Product management and escalation of issues on timely manner.
Requirements
- Good Knowledge of workload Automation & Scheduler Tools
- Good knowledge on Windows & Unix operating systems.
- Good knowledge on Networking concepts and Administration.
- Good knowledge on backup and storage systems.
- Good knowledge on ORACLE & SQL platforms.
- Basic Business application concepts.
- Good Knowledge of CLOUD concepts.
- Experience in troubleshooting, coordination, and reporting.
- Incident, problem and change management concepts.
- Experience 6 - 7 years.
- Experienced in datacenter operations and application deployment.
Additional details
- Client: Global leader in the Banking Industry.
- Dautom is a prominent name across the globe in IT consulting services.
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- Originally posted on Himalayas