Posted today · be early
Forward Deployed Engineer – Bangalore, India
Holistic AI
IndiaremotePosted today
Skill Required
Forward-Deployed-EngineerSolutions-EngineerTechnical-Implementation-EngineerProfessional-Services-EngineerCustomer-Success-EngineerMid-Level-Forward-Deployed-EngineerForward-Deployment-EngineerForward-Deploy-Engineersoftware engineeringEngineeringsecuritywrittenCloudAPIsandAIMachine LearningFulltime
Key highlights
- Salary: $50,000 USD
- Level Required: Strong technical background in software or solutions engineering
- Key benefit: Remote work in a distributed team
- Notable requirement: Backend or systems understanding (APIs, integrations, environments)
- Nice to have: Experience with AI/ML products or governance/security/compliance tooling
- Location: Bangalore, India
Role overview
Forward Deployed Engineers sit at the intersection of product, engineering, and customers. In this role, you will configure and implement Holistic AI for enterprise deployments, ensure successful operation in real customer environments, and provide feedback to Product and Engineering teams. This is a hands-on delivery role requiring technical depth — not a UI-only or support-only position. Strong engineers who prefer customer deployment work over core platform development may find this an excellent fit.
Responsibilities
- Lead or support the technical configuration and implementation of Holistic AI for customer pilots and production deployments.
- Translate customer requirements into workable product configurations and integration patterns.
- Use deep product knowledge and backend understanding to troubleshoot deployments and advise on architecture choices.
- Partner with Account Management on complex customer engagements.
- Document deployment patterns, runbooks and customer-facing technical guidance.
- Surface product gaps and feedback to improve the platform for future deployments.
Requirements
- Strong technical background in software engineering, solutions engineering or similar field.
- Willingness to work closely with customers.
- Ability to learn a complex product deeply and configure it for varied enterprise contexts.
- Backend or systems understanding (APIs, integrations, environments), not front-end only.
- Clear communication with both technical and non-technical stakeholders.
- Comfort working across time zones in a distributed team, and strong written English.
Nice to have
- Experience in customer-facing technical roles: solutions engineering, implementation, professional services or field deployment.
- Experience with AI/ML products, or governance, security or compliance tooling.
- Familiarity with cloud deployment patterns and enterprise IT constraints.
Additional details
- Location: Bangalore, India.
- Remote, in a distributed team.
- Customer-facing work as needed for deployments and workshops.
- Indicative salary: $50,000 USD. We offer competitive benefits; details are shared during the hiring process.
- Interview process: HR screen, Hiring manager interview, Technical assessment, Task or skills assignment, Culture fit, Offer.
- Originally posted on Himalayas.
