Posted today · be early
Application Support Engineer - PA26WIPTECOFFQ1061
SS&C Technologies
IndiaremotePosted 1 day ago
Skill Required
Application-Support-EngineerDevOps-EngineerProduction-SupportIT-OperationsInfrastructure-EngineeringApplication-Support-AnalystApplications-Support-AnalystApplication-Support-SpecialistEnglish-Speaking-Application-Support-TechnicianApplication-Support-RepresentativeApplication DeveloperCI/CDSOCDevOpsDesign PatternsITILAWSandFulltime
Key highlights
- 4+ years' experience required in an Application Support role
- Role involves working with AWS and Virtual Environments for production hosting
- CI/CD pipeline and infrastructure as code experience preferred
- Automation of manual processes is valued
- SS&C has 27,000+ employees across 35 countries
- Global company serving ~20,000 financial services and healthcare organizations
Role overview
SS&C is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, with 27,000+ employees across 35 countries. Some 20,000 financial services and healthcare organizations rely on SS&C for expertise, scale, and technology. This role sits within SS&C GIDS, which provides information processing and computer software services across segments including financial markets, customer management, professional services, and output solutions, serving the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.
Responsibilities
- Incident response for production hosted environments
- Monitor application and infrastructure performance to ensure stability and availability
- Respond to and resolve production incidents quickly, performing root cause analysis where necessary
- Execute deployments and configuration changes in production and non-production environments following change management processes
- Communicate effectively with development, operations, and business teams to provide updates and coordinate resolutions
- Maintain accurate documentation of incidents, fixes, and operational procedures while identifying opportunities for process improvement
Requirements
- IT degree, or equivalent experience
- 4+ years' experience working in an Application Support role
- Solid understanding of DevOps practices and methods
- Working knowledge of SDLC principles and methodologies
- Experience working with ITIL based processes
- Understanding of hosting production environments on AWS and Virtual Environments
Nice to have
- Advanced knowledge of Continuous Integration / Continuous Delivery build pipelines
- Experience working with infrastructure as code
- A passion for automating manual processes
Additional details
- SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
- Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
- Originally posted on Himalayas