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Home / Jobs / Canonical

Engineering Manager, Managed Services

Canonical

WorldwideremotePosted 1 month ago
Canonical logo

Skill Required

Engineering-ManagementCloud-EngineerManaged-ServicesService-Engineering-ManagerManaged-Services-EngineeringEngineering-ManagerIT-Engineering-ManagerInfrastructure-Engineering-ManagerManaged-Services-ManagerSupport-Engineering-ManagerEngineering ManagerEngineeringSystem AdministrationSystem DesignKubernetesTestNGPythonLinuxC++AgileCloudJavaSassandGoAIFulltime

Key highlights

  • Globally remote role
  • Required experience with OpenStack
  • USD 2,000 annual personal learning and development budget
  • Performance-driven annual bonus or commission

Role overview

Canonical is a leading provider of open source software and operating systems, notably Ubuntu, serving global enterprise and technology markets. This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to join the BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

Responsibilities

  • Manage a growing engineering team to optimise the quality and velocity of both development and operations
  • Identify and measure team health indicators
  • Implement disciplined engineering and operations processes
  • Represent the BootStack team with respect to stakeholders, customers, and external teams
  • Ensure proper team focus on priorities, milestones, and deliverables
  • Work to meet service level agreements with customer deployments around the globe
  • Deliver quality managed services in a consistent, timely manner

Requirements

  • Bachelors (or equivalent) education in a technology field
  • Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
  • Proven experience with OpenStack
  • Demonstrated strong commitment to testing methodologies and maintainable code quality
  • Strong communication and cooperation skills
  • Experience with agile software development methodologies
  • Experience working in and managing distributed teams
  • Technical aptitude for understanding complex distributed systems
  • Experience with cloud topologies and technologies
  • Travel to team and company events and customer meetings, roughly 20% or less

Nice to have

  • Experience with Linux system administration, Ubuntu/Debian a plus

Benefits

  • Performance-driven annual bonus or commission
  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Team Member Assistance Program & Wellness Platform
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long-haul company events

Additional details

  • Canonical is founder-led, profitable, and growing
  • The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles
  • Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution
  • Location: This is a globally remote role
  • We consider geographical location, experience, and performance in shaping compensation worldwide
  • Canonical is an equal opportunity employer
  • Originally posted on Himalayas

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LocationWorldwide
TypeFulltime
Posted9/19/2026
Apply by11/18/2026

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