Engineering Manager, Managed Services
Canonical
Skill Required
Key highlights
- Globally remote role
- Required experience with OpenStack
- USD 2,000 annual personal learning and development budget
- Performance-driven annual bonus or commission
Role overview
Canonical is a leading provider of open source software and operating systems, notably Ubuntu, serving global enterprise and technology markets. This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to join the BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Responsibilities
- Manage a growing engineering team to optimise the quality and velocity of both development and operations
- Identify and measure team health indicators
- Implement disciplined engineering and operations processes
- Represent the BootStack team with respect to stakeholders, customers, and external teams
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
Requirements
- Bachelors (or equivalent) education in a technology field
- Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
- Proven experience with OpenStack
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Travel to team and company events and customer meetings, roughly 20% or less
Nice to have
- Experience with Linux system administration, Ubuntu/Debian a plus
Benefits
- Performance-driven annual bonus or commission
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
Additional details
- Canonical is founder-led, profitable, and growing
- The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles
- Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution
- Location: This is a globally remote role
- We consider geographical location, experience, and performance in shaping compensation worldwide
- Canonical is an equal opportunity employer
- Originally posted on Himalayas