Posted today · be early
Software Development Engineer III (CRM - Opportunities)
HighLevel
IndiaremotePosted today
Skill Required
Backend-DevelopmentCRM-DevelopmentSoftware-EngineerAPI-EngineeringDistributed-Systems-EngineeringSenior-CRM-EngineerSenior-CRM-DeveloperSoftware-DeveloperLead-CRM-DeveloperSenior-Salesforce-CRM-EngineerCRM-EngineerCRM-Application-DeveloperDeveloperSoftware EngineerSoftware DeveloperSystem DesignQuery OptimizationSOCMicroservicesElasticsearchEngineeringautomationdesigningNode.jsbuildingPostgreSQLMongoDBdesignGitKafkaRedisDesign PatternsjQueryAPIsVueSQLandGoAIFulltime
Key highlights
- $7 billion in ecosystem value generated by businesses on HighLevel
- 2,000+ team members across 10+ countries
- 4 billion API hits and 2.5 billion message events daily
- 1 million businesses supported
- 4+ years building and operating production backend systems at scale
- Worked on multi-tenant SaaS at scale (sharding, tenant isolation, fair-use limits)
Role overview
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. HighLevel operates as a global, remote-first organization with over 2,000 team members across 10+ countries. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. This role focuses on owning the CRM Opportunities product end-to-end — the deal and pipeline engine at the heart of the CRM, serving as the system of record for every revenue motion our customers run.
Responsibilities
- Own the full lifecycle of Opportunities backend: translate business and customer needs into scalable, production-grade services
- Design and evolve the data model for pipelines, stages, deals, and associated entities — getting consistency, throughput, and query patterns right
- Build and scale APIs, event-driven workflows, and background jobs that handle high-volume writes, automations, and integrations
- Tackle distributed systems concerns: idempotency, eventual consistency, race conditions, hot tenants, and noisy-neighbor isolation
- Improve performance and reliability of large pipelines (millions of opportunities per workspace) through indexing, sharding, caching, and query optimization
- Ship end-to-end when needed — including UI changes in Vue — without blocking on cross-functional handoffs
- Instrument the system: logs, metrics, traces, and SLOs that make production behavior legible
- Drive incident response, postmortems, and the engineering hygiene that keeps a high-traffic product healthy
Requirements
- 4+ years building and operating production backend systems at scale
- Strong fundamentals in data modeling (SQL and NoSQL), API design, and distributed systems
- Hands-on experience with Node.js or Go in production
- Track record of owning services end-to-end — design, build, deploy, on-call
- Comfort working independently in ambiguous problem spaces with high ownership
- Solid grasp of scalability, performance, and reliability trade-offs
- Experience building CRM, sales, pipeline, or workflow products
- Worked on multi-tenant SaaS at scale (sharding, tenant isolation, fair-use limits)
- Familiarity with event streaming (Kafka/Redis Streams), queues, and async processing
- Exposure to MongoDB, Postgres, ElasticSearch, ClickHouse, or similar at non-trivial scale
- Frontend fluency in Vue.js — enough to ship a feature without a frontend partner
- Strong product instincts and a portfolio or GitHub of shipped work
Additional details
- EEO Statement: The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. We encourage you to review our Privacy Policy before submitting your application
