Staff Software Engineer-Salesforce development
Okta
Bengaluru, IndiaPosted 1 month ago
Skill Required
BT Go To Market Technology-173Software EngineerSoftware DeveloperSalesforce DeveloperSalesforceAWSGenerative AIJavaScriptServerlessLangChainPythonCI/CDJavaIAMRAGMachine Learning
Key highlights
- Required experience: 5+ years of hands-on Salesforce development and 7+ years of software development experience
- Key technology: Salesforce platform combined with AWS serverless and Generative AI / LLM frameworks such as LangChain, LangGraph, and Amazon Bedrock
- Key benefit: Flexible/remote-friendly work with best-in-class tools, technology, and benefits plus an immersive in-person onboarding experience
- Notable requirement: Hands-on experience with Generative AI / LLM frameworks and ability to independently manage full lifecycle Salesforce projects
Role overview
Okta is hiring a Staff Software Engineer to join its Technology Data and Intelligence (TDI) team, which drives internal efficiency through secure, scalable, and innovative systems. Reporting to the Manager of Customer Experience, TDI, this role focuses on designing and developing customizations, configurations, integrations, and AI-powered solutions on Salesforce and AWS to support the company's strategic business objectives, delivering end-to-end technical services from design through deployment.
Responsibilities
- Design and implement secure, scalable solutions using Apex, Lightning Web Components (LWC), Salesforce Flow, and platform configuration tools.
- Translate business requirements into technical specifications and solution designs leveraging the Salesforce platform.
- Build and maintain integrations between Salesforce and external systems using REST/SOAP APIs, middleware, and event-driven patterns.
- Develop and deploy serverless solutions using Amazon Web Services Lambda and cloud-native services to extend Salesforce capabilities.
- Build intelligent automation solutions using Python and AI frameworks such as LangChain, LangGraph, and Amazon Bedrock.
- Design conversational workflows, internal copilots, or AI agents that improve employee productivity and customer support operations.
- Work collaboratively with cross-functional teams to align solutions with business goals.
- Provide level-of-effort estimates and feasibility assessments for proposed solutions.
- Develop Salesforce features across multiple clouds (Sales Cloud, Service Cloud Console, Experience Cloud).
- Own the full delivery lifecycle from discovery to deployment with proper documentation.
- Create and execute unit, integration, functional, and automation test cases to ensure solution quality.
- Support production deployments and perform root-cause analysis of issues.
- Mentor other engineers to help them grow and improve their skills.
- Take the role of Delivery Lead for different projects, making sure the team delivers the solution within the committed timelines while also following defined coding/implementation best practices.
- Design and develop customizations, configurations, integrations, and AI-powered solutions required to meet the company's strategic business objectives.
- Drive projects from ideation to production.
- Deliver end-to-end technical services including design, configuration, development, testing, and automation while delivering high-quality, secure, and future-ready solutions.
- Help scale internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation.
Requirements
- 5+ years of hands-on Salesforce development experience using Apex, Process Automation tools, and Lightning Web Components.
- 7+ years of software development experience using Java, Python, or JavaScript.
- Experience with Salesforce products such as Sales Cloud, Service Cloud, Experience Cloud, and Communities with an in-depth understanding of best practices, coding, and declarative frameworks.
- Strong Python development experience for automation, integrations, and AI/ML workflows.
- Experience designing cloud-native solutions using Amazon Web Services services such as Lambda, API Gateway, SQS, Step Functions, or serverless architectures.
- Hands-on experience with Generative AI / LLM frameworks such as LangChain, LangGraph, or Amazon Bedrock.
- Familiarity with source control and CI/CD pipelines.
- Ability to manage and deliver full lifecycle Salesforce projects independently.
- Deep understanding of developing secure solutions that protect sensitive data.
- Strong problem-solving, debugging, and communication skills.
Nice to have
- Salesforce certifications (Platform Developer I/II, Service Cloud Consultant, etc.).
- Experience with Einstein Bots, predictive analytics, Agentforce, or other AI-powered Salesforce tools.
- Familiarity with DevOps tools and CI/CD practices for Salesforce.
- Experience building multi-agent orchestration or workflow automation platforms.
- Knowledge of prompt engineering, vector databases, retrieval-augmented generation (RAG), or AI governance practices.
- Experience improving support workflows and automation in customer service environments.
- Background in high-growth, fast-paced technology companies.
Benefits
- Amazing Benefits
- Making Social Impact
- Fostering Diversity, Equity, Inclusion, and Belonging at Okta
- Best tools, technology, and benefits to empower employees to work productively in a setting that suits their needs
- Flexibility and mobility in how employees work, enabled to be their most creative and successful selves regardless of where they live
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
- Immersive, in-person onboarding experience designed to accelerate impact and connect employees to the mission and team from day one
- Access to a global community spanning over 20 offices worldwide
Additional details
- Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
- This work requires a relentless drive to solve complex challenges with real-world stakes.
- Okta is looking for builders and owners who operate with speed and urgency and execute with excellence.
- This is an opportunity to do career-defining work.
- Okta is The World's Identity Company, freeing everyone to safely use any technology anywhere, on any device or app.
- Okta's Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
- Okta celebrates a variety of perspectives and experiences and is looking for lifelong learners and people who can make the company better with their unique experiences, not someone who checks every single box.
- Join the team to build a world where Identity belongs to you.
- The Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems.
- TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly.
- TDI is focused on enabling productivity and aligning technology with business goals.
- TDI plays a vital role in both day-to-day operations and long-term strategic growth.
- This role reports to the Manager of Customer Experience, TDI.
- Okta is an Equal Opportunity Employer/Affirmative Action Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.
- Okta also considers for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
- If reasonable accommodation is needed to participate in the job application or interview process, a Form is available to request an accommodation.
- Okta is committed to complying with applicable data privacy and security laws and regulations; see the Privacy Policy for more information.
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- Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in recruitment and hiring.
- In accordance with NYC Local Law 144, applicants or employees residing in New York City can view the full NYC AEDT Notice via the provided link.
- Okta is intentional about connection as a global community united by a drive to innovate.