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Home / Jobs / Accenture
Posted today · be early

Banking Operations New Associate

Accenture

ChennaiPosted today
Accenture logo

Role tags

SwiftKYCRetail BankingCore BankingPaymentsEFTFulltimeAgile

Tech stack mentioned

Swift

Role overview

Key highlights
✓ Designation: Banking Operations New Associate✓ Required experience level: none stated (entry-level implied by 'new associate' and detailed instructions)✓ Role may require rotational shifts

We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures, and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. Core Banking Operations, including payments, involve the essential functions that support a bank's daily activities. This includes managing customer accounts, account opening, KYC, processing transactions, handling deposits and withdrawals, and facilitating payments (Example - SWIFT, EFT etc). The goal is to ensure smooth and efficient banking services for customers. These operations are crucial for maintaining the bank's financial stability and customer trust. They also include compliance with regulatory requirements and security measures. Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.

Responsibilities

  • Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
  • Solve routine problems, largely through precedent and referral to general guidelines.
  • Your primary interaction is within your own team and your direct supervisor.
  • You will be given detailed instructions on all tasks.
  • The decisions that you make impact your own work and are closely supervised.
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.

Requirements

  • Skill required: Core Banking Operations (incl. Payments) - Retail Banking Card Operations
  • Designation: Banking Operations New Associate

Additional details

  • Please note that this role may require you to work in rotational shifts.

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