ServiceNow - Technical Consultant - AI Control Tower (Remote, DL, IN)
NTT DATA
IndiaremotePosted 6 days ago
Skill Required
ServiceNow-Technical-ConsultantServiceNow-DeveloperITSM-ConsultantServiceNow-Implementation-SpecialistDigital-Transformation-ConsultantServiceNow-Senior-ConsultantServiceNow-Technical-LeadSenior-ServiceNow-EngineerServiceNow-Lead-ConsultantTechnical LeadServiceNowAIQuery Optimizationrelated fieldWeb AccessibilityJavaScriptsecuritydesignDevOpsAgileCloudAPIsandFulltime
Key highlights
- Requires 7+ years of hands-on ServiceNow platform development and administration experience
- Senior level position requiring multiple certifications (CAS and at least 3 CIS certifications required)
- Remote or on-site position in Delhi, India
- Full-time position with competitive compensation and benefits
- Opportunity to lead high-impact digital transformation projects
- NTT DATA is a $30 billion global business and technology services leader serving 75% of the Fortune Global 100
Role overview
We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform. The position involves leading the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules, providing technical leadership and mentorship, and collaborating with stakeholders to architect scalable solutions. This is a full-time position located remotely or on-site in Delhi, India, requiring extensive hands-on ServiceNow experience and multiple certifications.
Responsibilities
- Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
- Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
- Provide technical leadership and mentorship to junior consultants and developers.
- Customize and configure ServiceNow applications using best practices and maintain platform integrity.
- Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
- Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
- Stay current with ServiceNow releases and proactively recommend platform enhancements.
- Support pre-sales activities including solutioning, demos, and proposal development.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- 7+ years of hands-on experience with ServiceNow platform development and administration.
- Proven track record of successful ServiceNow implementations in enterprise environments.
- Junior – CSA and at least 1 CIS-(any) and CAD
- Intermediate – CSA and at least 2 CIS-(any) and CAD
- Senior – CAS and at least 3 CIS(Any) and CAD
- Strong understanding of ServiceNow architecture and data model.
- Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
- Experience with Agile methodologies and DevOps practices.
- Excellent communication, presentation, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Benefits
- Work with a team of passionate ServiceNow experts.
- Opportunity to lead high-impact digital transformation projects.
- Continuous learning and certification support.
- Work with a team of passionate ServiceNow experts.
- Opportunity to lead high-impact digital transformation projects.
- Continuous learning and certification support.
Additional details
- Req ID: 382655
- Location: Remote / On-site (as required) - Remote, Delhi (IN-DL), India (IN)
- Job Type: Full-Time
- Position: Senior ServiceNow Technical Consultant
- NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
- NTT DATA is one of the world's leading AI and digital infrastructure providers.
- NTT DATA is a Global Top Employer with experts in more than 50 countries.
- NTT DATA invests over $3 billion each year in R&D.
- NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses.
- NTT DATA endeavor to make our services accessible to any and all users. Contact them at the provided contact information for accessibility requests or application assistance.
- NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
- For Pay Transparency information, please click here.