Technical Premium Support Specialist

Job Description We are looking for a skilled Technical Premium Support Specialist to join the Nexthink customer support team and contribute to improving our customers' Digital Employee Experience. The TPS specialist will handle the technical support requests around the Nexthink Products, working closely with the Support Account Managers and Engineering teams. Job Responsibilities: Perform Level 1 and Level 2 support for the product-related tickets raised by the premium customers in scope.