SDE - Customer Engineering | Automation Testing - Selenium | Pre-sales & Post-s

Who are we and what do we do? BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers. With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle. Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing. Location: This is a remote position; however, the role requires the candidate to be based in Mumbai.Role in nutshell: You will be part of a growing, high-performing Customer Engineering team that partners with Sales function to deliver revenue growth. You love technology in all forms and are keen to expand your knowledge in agile software development and testing technologies. You enjoy collaborating with customers and solving real world customer facing problems. This is an extremely hands-on position in a typical start-up environment, so we are looking for motivated self-starters who aren’t afraid to roll-up their sleeves and contribute across the entire Sales cycle. Please note: The candidate should be comfortable working in US hours that is, 5:00PM to 2:00AM IST. Desired experience: Minimum 1 to 3 years of experience in Automation Testing - Selenium & API or 2026 pass-out with internship experience. Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline with Ability to work well in a highly dynamic / team environment; excellent customer facing communication skills; strong team player Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC) Ability to handle multiple competing priorities in a fast-paced environment. Ability to break down complex concepts into easily understood frameworks and models. Disciplined self-starter, does whatever it takes in order to succeed Able to work with customer in different time zones, as required What will you do? Drive the customer’s BrowserStack technical product evaluation end to end. Coordinate actively with customer stakeholders like the customer's Dev, QA, Network, Security, Business teams etc., to resolve technical product queries or technical roadblocks. Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships Dev is technical approaches/solutions to enable customers to achieve success with BrowserStack. Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc. Design and lead comprehensive technical sessions and workshops for customers Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product. Benefits: In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy: Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000 Gratuity as per payment of Gratuity Act, 1972 Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends Remote-First work environment that allows our people to work from home Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience Originally posted on Himalayas