Supervisor Technical Program Manager (IST)
Fictiv
Bengaluru, India OfficeonsitePosted 1 month ago
Skill Required
Program ManagementTechnical LeadEngineeringObservabilitybuildingwritten
Key highlights
- Minimum 7+ years of experience in technical project/program management
- Deep experience with CNC Machining required
- On-site role in Bengaluru, India
- Travel 0-10%
- Bachelor’s degree in Mechanical Engineering (or equivalent) required
Role overview
At MISUMI Americas (Fictiv), we’re building the operating system for sourcing custom mechanical parts, serving Fortune 500 customers in industries like autonomous electric vehicles, surgical systems, and industrial robots. As a Technical Program Manager, you will work directly with manufacturing partners (MPs) to develop and implement program plans, ensuring execution within scope, budget, and timelines while meeting or exceeding customer expectations. You will serve as the primary customer contact, driving scope clarity, issue resolution, and stakeholder management across multiple programs and regions. This high-impact role involves shaping hardware manufacturing processes, working in a fast-paced environment, and collaborating with global stakeholders to introduce new service offerings and improve operational effectiveness.
Responsibilities
- Lead end-to-end project execution, ensuring adherence to defined scope, budget, and timelines
- Oversee cross-functional coordination and execution across engineering, sourcing, manufacturing, logistics, and quality
- Develop comprehensive and realistic project/program plans
- Identify and proactively manage program risks and mitigation strategies, ensuring alignment with internal and external stakeholders
- Engage regularly with internal teams, customers, and manufacturing partners to ensure alignment
- Build strong working relationships with stakeholders to facilitate quick decision-making and issue resolution
- Understand and define customer requirements and fulfilment needs
- Drive resolution of open gaps to ensure program success and customer satisfaction
- Own the evaluation and execution of post-sale change requests
- Balance scope, risk, and cost implications while maintaining overall program objectives
- Track and report on program performance using defined metrics (cost, time, quality, risk)
- Escalate issues as necessary and keep leadership informed with timely updates and clear documentation
- Identify areas for improvement across the program lifecycle and TPM workflow
- Drive both tactical and strategic improvements to enhance operational effectiveness and program quality
- Work cross-functionally to support the development of robust processes for new service offerings
- Follow defined processes and drive their use in a new region with new manufacturing partners
- Report on-site to the Program Management Lead in the Bengaluru, India office
Requirements
- Bachelor’s degree in Mechanical Engineering (or equivalent)
- Minimum 7+ years of experience in a technical project or program management role within fast-paced manufacturing environments
- Proven track record managing programs through NPD (New Product Development) and Mass Manufacturing
- Hands-on experience managing suppliers/manufacturers and external stakeholders
- Deep experience with CNC Machining
- Solid understanding of quality systems, PPAP, and supply chain management (SCM)
- Knowledge of logistics, sourcing, and finance related to project execution
- Excellent verbal and written communication skills
- Fluent in English and any other Local Language
- Strong interpersonal skills with a team-first mindset
- Ability to work independently, manage time effectively, and drive results in ambiguous environments
- Gritty, adaptable, and able to operate in under-defined or evolving processes
- Data-driven decision maker with a methodical and detail-oriented approach
- A systems thinker: capable of developing repeatable, flexible, and reliable processes
- Sitting and working at a computer for extended periods of time
Nice to have
- Familiarity with Composite and Sheet Metal Fabrication processes
Additional details
- Travel 0-10%
- We’re actively seeking teammates who: Bring diverse perspectives and experience to our culture and company; Excel at being part of a strong, empathetic team; Thrive in an environment emphasizing respect, honesty, collaboration, and growth; Have an ‘always learning’ mindset that celebrates learning, not just wins; Help us continue to build a world-class organization that values the contributions of all of our teammates
- We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans