Product Manager
Teamified
IndiaremotePosted 1 month ago
Skill Required
Product-ManagementSaaS-Product-ManagementMobile-Product-ManagementWeb-Product-ManagementProduct-ManagerProduct-Manager-JobsSoftware-Product-ManagerProduct-MgmtProductProduct ManagerEngineeringbuildingdesignDesign PatternsandAIFulltime
Key highlights
- Experience: 3-5 years in Product Management
- Product Surfaces: Web and Mobile
- Flexibility: Work hours and location flexibility
- Development: Professional development budget
- Framework: Experience in triad model (Product, Engineering, UX)
- Sector: SaaS Enterprise Volunteer Engagement
Role overview
We're looking for a mid-level Product Manager to join us in working directly with customers to understand their pain points and turning individual asks into solutions that scale across our whole customer base. This role sits across web and mobile, with a strong focus on compliance and platform consistency, and partners closely with Engineering, UX, Solutions Consulting, and Support. This is a role for someone who is genuinely curious about customers and how the product works in their hands, who can hold their own in a triad, and who's comfortable making prioritization calls backed by evidence rather than instinct alone.
Responsibilities
- Work directly with customers to understand pain points and use cases, with a particular focus on customer-raised asks and requests
- Translate individual customer problems into solutions that can be rolled out to the broader customer base, not just the requesting account
- Understand and solve for compliance requirements across both web and mobile platforms
- Translate web features into mobile features, ensuring parity and platform-appropriate design
- Define and prioritize projects and tasks based on evidence and stakeholder consultation
- Proactively report on progress and challenges to stakeholders and leadership
- Own and drive product briefs, working in close collaboration with Engineering, UX, Solutions Consulting (SC), and Support
- Run gap analyses across multiple areas of the platform to identify where it falls short of customer or compliance needs
- Translate real, individual problems into solutions that hold up across the whole platform and customer base
- Shape how consistent, compliant, and usable the product feels across web and mobile
- Take ownership over problems from discovery through to delivery
Requirements
- 3-5 years of experience in Product Management (or equivalent experience translating customer needs into shipped features)
- Genuine curiosity about customers and how they use the product
- Ability to clearly articulate problems, proposed solutions, and recommendations, including the trade-offs behind them
- Strong communication skills, confident and articulate with customers, internal stakeholders, and engineers alike
- Demonstrated experience working within a triad model (Product, Engineering, UX) and directly with customers
- Solid instincts for user experience, knowing what makes a feature usable, not just functional
- Comfort working across both web and mobile product surfaces
Nice to have
- Experience with AI tools applied to product workflows
- Data-driven decision making
- Experience defining and measuring success metrics for shipped features
- Ability to uncover common themes across disparate customer feedback
Benefits
- Flexibility in work hours and location, with a focus on managing energy rather than time
- Access to online learning platforms and a budget for professional development
- A collaborative, no-silos environment, encouraging learning and growth across teams
- A dynamic social culture with team lunches, social events, and opportunities for creative input
- Health insurance
- Leave Benefits
- Provident Fund
- Gratuity
Additional details
- Our client is a global leading, end-to-end enterprise volunteer engagement platform powering over 100 million volunteer hours.
- They exist to connect communities to events and causes they are passionate about.
- Used by over 3 million volunteers across 26 different countries, their SaaS platform powers mass volunteer programs across the globe for Not-for-Profits, local government, sporting federations, and major events.
- Their all in one solution helps our clients to recruit, retain, reward and train their volunteers, whilst also ensuring compliance.
- Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation.
- Teamified collaborates with leading enterprises and fast-scaling tech businesses worldwide to help them access world class talent and accelerate growth.
- With operations across the globe, Teamified's mission is to make building high performing global teams simple, fast, and cost-effective.
- Teamified has hundreds of clients with more than 200 engineers, testers, product managers, designers, and technology experts delivering impactful solutions every day.
- Originally posted on Himalayas