Renewal Sales Specialist
Rubrik
Bangalore, IndiaPosted 3 days ago
Skill Required
SupportObservabilitysecuritybuildingwrittenCloudandAI
Key highlights
- Role is based in Bangalore with a fixed shift of 5:30PM to 2:30AM
- Requires 2+ years of experience in SaaS renewals, account management, sales, or customer success
- Role owns and manages the renewal book of business for existing accounts across US and EMEA regions
- Core responsibility is ensuring successful and on-time renewals
- Prior experience in channel/partner ecosystems is a preferred bonus qualification
- Role requires regular coordination with cross-functional teams including account executives, renewal operations, legal, customer success, and finance
Role overview
Rubrik is hiring an experienced Renewal Sales Specialist for the US/AMER region to be based in its Bangalore office, working a 5:30PM to 2:30AM shift. The role holder will own and manage the renewal book of business for existing accounts across US and EMEA regions, with primary accountability for ensuring successful, on-time renewals. Success in this role requires strong communication skills and coordination with cross-functional teams including Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, and Finance, and is ideal for professionals with prior experience in SaaS sales, customer success, or account/channel management at a fast-growing cloud data management and security company.
Responsibilities
- Meet quarter-on-quarter renewal quota and ACV plan
- Negotiate and drive incremental standard uplift on renewals
- Own, manage, and review current and upcoming renewal pipeline periodically in CRM
- Conduct product usage and account reviews for customers, and coordinate internally with Sales, Support, and Customer Success teams to mitigate potential renewal risk
- Review, validate, and provide accurate renewal quotes to distributors 120 days in advance of contract renewal date
- Proactively manage individual forecast for the current quarter plus 1, update renewal sentiment, and progress renewal opportunity stages in CRM
- Maintain healthy pipeline hygiene for the current quarter plus 1 and support monthly linearity
- Work in close coordination with Account Executives on upgrade + renewal opportunities
- Consult with partners and customers to resolve questions or challenges, leveraging Account Managers and other internal teams as needed
- Keep up with Phase product training/certifications and company updates
- Conduct periodic pipeline review and forecast meetings with distributors and partners
Requirements
- 2+ years of experience in Renewals/Account Management/Sales/Customer Success in SaaS
- Exposure and experience working with global customers (US, EMEA, APAC)
- Experience working in Cloud Data Management & Security
- Excellent English communication skills (written and verbal)
- Bachelor's degree in any discipline
- Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements
- Must be a self-starter with the ability to work independently or in a team environment
Nice to have
- Prior experience working in Channel/Partner Ecosystem
Additional details
- Company tagline: Join Us in Securing and Accelerating the World's AI Transformation. Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy, and undoing agentic mistakes.
- Inclusion @ Rubrik: The company is dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Its inclusion strategy focuses on three core areas: the company (building a merit-based organization with equal access to growth and success for all global employees), culture (creating an inclusive atmosphere where all individuals thrive and do their best work), and communities (expanding engagement with operational communities, creating opportunities for underrepresented talent, and driving innovation for clients).
- Rubrik is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The company complies with all applicable federal, state, and local laws governing nondiscrimination in employment in every location it operates, covering all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Contact hr@rubrik.com to request a reasonable accommodation to apply for a job or perform job duties, including changes to application processes, alternate format documents, sign language interpreters, or specialized equipment.
- EEO IS THE LAW and notification of employee rights under federal labor laws
- #LI-DR2
- Official social media and web links: LinkedIn, X (formerly Twitter), Instagram, Rubrik.com