Learning Experience Designer
Peek Vision
Skill Required
Key highlights
- Full-time remote role with flexible hours and daily 11:00-16:00 UTC core overlap
- Up to 20% annual international travel required for programme site visits
- Example jurisdiction salary ranges: 54,000–64,000 GBP/year (UK), 55,000–65,000 EUR/year (Spain), 2,540,000–3,000,000 INR/year (India)
- Must have learning experience/curriculum design experience, education background, teaching qualification and trainer/facilitator experience
- Preferred qualifications include AI-assisted learning design tool experience and SafetyCulture LMS or similar platform experience
- Peek is an equal opportunity employer that prohibits hiring anyone under 18 for any role
Role overview
The Learning Experience Designer (LXD) is a full-time remote role within Peek’s Partner & Customer Enablement team, focused on improving partner and customer capability, confidence, and product adoption through exceptional, learner-centred learning experiences. The role involves leading end-to-end learning experience design from initial learner research and discovery through to evaluation and continuous improvement, translating technical subject matter expert content into accessible, engaging learning for global audiences, and collaborating with cross-functional teams including product, clinical, and partnership teams to build scalable learning solutions aligned with Peek’s mission to expand access to eye health services worldwide. The position offers flexible working hours with daily core overlap from 11:00-16:00 UTC, requires up to 20% annual travel, and operates on an approximately 40-hour work week.
Responsibilities
- Design engaging digital, blended and face-to-face learning experiences including learner journeys, onboarding programmes, certification pathways, assessments and supporting resources to improve user capability, confidence and product adoption
- Explore and responsibly apply AI-assisted learning design to improve learning quality, efficiency and content operations
- Design the learner experience from technical and SME-authored content, define learning journeys and approaches as source assets ready for handover to instructional design and digital development
- Align learning journeys with strategic enablement models (e.g. Trainer of Trainers, Partner as Trainer) in partnership with the Head of Partner and Customer Enablement, and develop internal enablement resources to build team capability
- Apply evidence-based learning experience design principles, adult learning theory (e.g. Knowles, Kolb, ADDIE) and accessibility standards (e.g. WCAG) to create engaging, inclusive learning
- Design and develop inclusive, multilingual learning for global audiences, adapting content with translation service support to meet varying literacy, digital literacy, English proficiency and cultural context needs
- Conduct learner research, needs analysis and skills gap analysis to inform learning design decisions, aligning methods and best practices with product design colleagues
- Define measurable learning outcomes and use learner analytics, evaluation frameworks and customer feedback to continuously improve learning effectiveness and product adoption
- Audit learning content and ecosystems, and develop standards, templates, frameworks and governance processes to improve information architecture, content quality, consistency, discoverability and scalability
- Partner with SMEs and cross-functional stakeholders to facilitate content discovery, learning design workshops and content reviews
- Coach Partner and Customer Enablement Leads on learner-centred design principles and effective knowledge transfer
- Work closely with product design and the Instructional Designer through build, testing and iteration to shape learning experiences across the product, including integrating learning and product design principles across UX, microcopy and in-app content
Requirements
- Experience in Learning Experience Design or Curriculum Design, with an education background, teaching qualification and experience as a trainer or facilitator
- Extensive experience transforming SME-authored content into engaging, learner-centred, build-ready content for LMS, in-app guidance, chatbot experiences, instructor-led training, workshops and hands-on software training, including for global audiences with low literacy, low digital literacy and limited English proficiency
- Strong curriculum design, lesson planning, storyboarding and learning documentation skills, with excellent learning content writing that simplifies complex technical concepts, strong visual communication and attention to detail
- Strong grounding in adult learning theory and learning experience design methodologies (e.g. ADDIE, Kolb Experiential Learning), with experience designing assessments, knowledge checks and certification programmes, and applying learner research, analytics and evaluation frameworks to measurable outcomes
- Experience collaborating with Product Design or UX teams in a software organisation, comfortable reading designs and prototypes (e.g. Figma, Claude Design) and working within an established design system
- Excellent written communication, facilitation, stakeholder management and relationship-building skills, with proven collaboration in multidisciplinary teams, a learner-first mindset and a proactive, self-motivated commitment to continuous improvement
Nice to have
- Experience using AI-assisted learning design and content development tools
- Experience creating multimedia learning using authoring tools
- Experience supporting organisational change management initiatives
- Experience working within Agile delivery environments
- BA or MA in Education, Applied Linguistics or a related discipline
- Experience with SafetyCulture LMS or similar learning platforms
Benefits
- Flexible working hours with daily core overlap from 11:00-16:00 UTC
- Fully remote work arrangement
- Opportunity to contribute to mission-driven work with tangible global impact on eye health access
- Supportive, diverse multidisciplinary team culture focused on collaboration, ownership and accountability
- Team lead support for employee wellbeing, professional development and work prioritisation
Additional details
- The role is a full-time position with an approximately 40-hour work week, part of Peek’s Delivery division within the Training & Support team
- Applications close on 30 September 2026, and must be submitted via Peek’s recruitment site
- The role requires up to 20% annual travel to visit Peek programme sites in different countries, in line with Peek’s Travel Safety Policy
- Peek benchmarks annual salaries based on local market ranges per jurisdiction; applicants must include salary expectations with their application, and local compensation will be discussed during recruitment if no published range exists for the applicant’s location
- Peek may use AI tools to support parts of the recruitment process, though all shortlisting and hiring decisions are made by human staff; recruitment processes may include multiple interview stages, pre-screening questions, presentations and/or project completion, with all interviews conducted via video conferencing
- Peek is an equal opportunity employer that does not discriminate in employment on the basis of age, disability, gender, marital status, parenthood, race, religion or belief, sex, sexual orientation or any other discriminatory factor; the organisation prioritises team diversity and seeks employees with affinities or links to the communities where Peek operates
- Peek does not hire individuals under the age of 18 for any form of employment, contracting, internship, temporary, consultancy or volunteer work, in line with international child protection standards and local labor laws across all operating countries
- Peek complies with applicable data protection laws including the UK GDPR, securely stores applicant personal data for recruitment purposes, does not share data with third parties without explicit consent unless required by law or for recruitment, retains applicant data for a reasonable period or until recruitment process completion (whichever is longer), and provides access to its privacy policy for applicant concerns
- The role was originally posted on the Himalayas platform