Intermediate Backend Engineer - Platform Integrations (Monetization)
GitLab
Bangalore, IndiaPosted 1 month ago
Skill Required
Data EngineeringBackend DeveloperPlatform EngineerRailsObservabilityPostgreSQLSalesforceGraphQLGitRubySass
Key highlights
- Title: Backend Engineer, Platform Integrations (Monetization), hired at Software Engineer or Senior Software Engineer level
- Required experience: Professional experience with Ruby on Rails and integrating third-party/enterprise APIs
- Key benefit: Flexible Paid Time Off
- Notable requirement: Strong API design skills including REST, GraphQL, contracts, versioning, and backward compatibility
- Team operates asynchronously in a remote environment with a high bar for operational ownership
- All GitLab roles are remote; some may carry location-based eligibility requirements
Role overview
As a Backend Engineer on the Monetization Platform Integrations team at GitLab, you'll design, build, and maintain integrations between CustomersDot and Monetization services and GitLab's enterprise applications, including Salesforce, Workato, and Zuora. You'll own robust API contracts, protect data integrity across systems, and build resilient cross-platform workflows that support how customers buy, provision, and renew GitLab. The role maintains a high bar for reliability, observability, and careful rollout, working closely with the monitoring and anomaly detection side of the team, and is hired at either the Software Engineer or Senior Software Engineer level.
Responsibilities
- Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise applications such as Salesforce, Workato, and Zuora.
- Define and evolve REST and GraphQL API contracts, including versioning and backward compatibility.
- Build and monitor observable, fault-tolerant integration workflows, tracking failure rates, retry success, and data-integrity incidents.
- Ensure data integrity and consistency across integrated financial and subscription systems.
- Review merge requests from other Monetization engineers and offer clear, constructive feedback.
- Work with Product, Finance, IT, Sales, and Support to translate cross-system needs into reliable integrations.
- Own projects from proposal and discussion through delivery, rollout, and production monitoring.
Requirements
- Professional experience working with Ruby on Rails.
- Experience integrating with third-party or enterprise APIs, including billing, customer relationship management, or automation platforms.
- Strong API design skills, including REST, GraphQL, contracts, versioning, and backward compatibility.
- Familiarity with event-driven patterns such as webhooks and message-based streaming.
- Familiarity with PostgreSQL or similar relational databases and data integrity and governance concepts in production environments.
- Systems thinking and experience owning projects from concept through production, including proposal, execution, and monitoring.
- Ability to communicate clearly about complex technical, architectural, and organizational problems in a remote, largely asynchronous environment.
- Alignment with GitLab's values.
Nice to have
- Familiarity with NATS JetStream or subscription management or billing systems, such as Zuora or Salesforce, is a plus.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Additional details
- GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
- More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
- The team embraces AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
- GitLab is where careers accelerate, innovation flourishes, and every voice is valued, with a high-performance culture driven by values and continuous knowledge exchange.
- Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license; claim based on GitLab data; Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025; Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
- We're hiring for this role at the Software Engineer and Senior Software Engineer levels.
- GitLab's Monetization section is a cross-functional group that partners with Sales, Finance, IT, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows.
- The Monetization section includes the Purchase, Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring, and Integrations, and Compliance teams.
- This role is on the Monetization Platform Integrations team and reports to the Engineering Manager, Observability, Monitoring, and Integrations.
- The team works asynchronously, with regular planning and retrospectives and a high bar for operational ownership across deployments, incident management, testing, and rollout safety.
- Many successful candidates do not meet every single qualification, and people from underrepresented groups are less likely to apply unless they meet every single qualification — candidates are encouraged to apply and allow recruiters to assess their application.
- GitLab hires new team members in countries around the world; all roles are remote, however some roles may carry specific location-based eligibility requirements, and the Talent Acquisition team can help answer any questions about location after starting the recruiting process.
- Please review GitLab's Recruitment Privacy Policy; privacy is important.
- GitLab is an equal opportunity workplace and an affirmative action employer; policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit.
- GitLab does not tolerate discrimination or harassment based on race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law.
- See GitLab's EEO Policy and EEO is the Law; candidates with a disability or special need that requires accommodation should let GitLab know during the recruiting process.