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ServiceNow Sr. Developer (Offshore)(65906)

Hitachi

Hyderabad, Telangana, IndiaPosted 4 months ago
Hitachi logo

Skill Required

ServiceNow DeveloperServiceNowrelated fieldEngineeringJavaScriptanalyticalbuildingExpressetc.)TestNGdesignAgileHTMLITILAPIsIAMUnityCSSManual TestingFulltime

Key highlights

  • 5+ years hands-on ServiceNow development experience required.
  • Industry-leading benefits for holistic health and wellbeing.
  • ServiceNow Certified Application Developer (CAD) or CSA certifications preferred.
  • Bachelor's degree in Computer Science, IT, or related field required.

Role overview

Hitachi, Ltd. is seeking a skilled and experienced ServiceNow Sr. Developer to contribute to the design, development, and implementation of ServiceNow solutions. This offshore role will focus on enhancing and maintaining our ServiceNow platform, ensuring optimal performance and alignment with business requirements.

Responsibilities

  • Design, develop, configure, and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, CMDB, and Discovery.
  • Develop and implement integrations between ServiceNow and other enterprise systems using various technologies (REST, SOAP, MID Server, etc.).
  • Create and maintain technical documentation, including design specifications, development guides, and test plans.
  • Collaborate with business analysts, solution architects, and other stakeholders to gather requirements, define scope, and ensure successful project delivery.
  • Perform unit testing, integration testing, and support user acceptance testing (UAT) to ensure solution quality and functionality.
  • Provide technical support and troubleshooting for ServiceNow-related issues, identifying root causes and implementing effective solutions.
  • Participate in code reviews, ensuring adherence to best practices, coding standards, and architectural guidelines.
  • Stay current with ServiceNow platform releases, new features, and industry best practices.
  • Mentor junior developers and share knowledge within the team.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of hands-on experience as a ServiceNow Developer, with a strong understanding of the platform's architecture and capabilities.
  • Proficiency in JavaScript, GlideScript, HTML, CSS, and ServiceNow APIs.
  • Extensive experience with ServiceNow development tools and methodologies, including scripting, workflow design, UI policies, client scripts, business rules, and UI actions.
  • Demonstrated experience with ServiceNow integrations (REST, SOAP, JDBC, LDAP, etc.).
  • Strong understanding of ITIL principles and best practices.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently and collaboratively in a fast-paced, offshore environment.
  • Experience with Agile/Scrum development methodologies.

Nice to have

  • ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications are highly preferred.

Benefits

  • Industry-leading benefits, support, and services that look after your holistic health and wellbeing.
  • Flexible arrangements that work for you (role and location dependent).
  • New ways of working that bring out your best, which leads to unexpected ideas.
  • Sense of belonging, autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

Additional details

  • We’re a global, team of innovators.
  • Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges.
  • We turn organizations into data-driven leaders that can make a positive impact on their industries and society.
  • If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
  • Fostering innovation through diverse perspectives.
  • Hitachi is a global company operating across a wide range of industries and regions.
  • One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
  • We are committed to building an inclusive culture based on mutual respect and merit-based systems.
  • We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
  • We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.
  • Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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