Posted today · be early
Engineering Manager, Field Service
Omnidian
IndiaremotePosted today
Skill Required
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Key highlights
- 8+ years software engineering experience
- 2-4 years leadership experience
- Required: Salesforce Field Service experience
- Long-term stock options for every employee
- Location: India (partnering with US teams)
Role overview
As the Engineering Manager for Field Service at Omnidian, you will build and lead a high-performing engineering team responsible for designing, developing, and operating the Field Service platform that powers the technician experience and field operations. This is a unique opportunity to help establish and grow Omnidian's CRM engineering presence in India while partnering closely with engineering, product, and business leaders in the US. As a hands-on engineering leader, you'll combine technical leadership with people leadership to drive delivery excellence, strengthen engineering practices, and foster a collaborative, customer-focused culture. You'll play a key role in developing engineering talent and transitioning ownership of critical platform capabilities to create a scalable, globally distributed engineering organization, while helping the team adopt modern engineering capabilities including AI-driven software development.
Responsibilities
- Build, hire, and grow a high-performing engineering team in India.
- Coach, mentor, and develop engineers through regular feedback, career development, and technical guidance.
- Foster a culture of accountability, ownership, collaboration, continuous learning, and engineering excellence.
- Help establish engineering processes, team norms, and best practices as the organization scales.
- Partner closely with US engineering leaders to build a cohesive, high-performing global team.
- Provide technical leadership for Field Service architecture, platform strategy, and engineering standards.
- Guide solution design across Apex, Lightning Web Components (LWC), Flow, APIs, Platform Events, integrations, and related Salesforce technologies.
- Participate in architecture reviews and technical design discussions to ensure scalable, maintainable solutions.
- Promote engineering best practices in code quality, testing, CI/CD, security, observability, and operational excellence.
- Drive platform improvements that enhance scalability, reliability, developer productivity, and long-term maintainability.
- Partner with Product Management and cross-functional stakeholders to deliver business priorities and roadmap commitments.
- Lead Agile planning, sprint execution, release management, and predictable software delivery.
- Balance feature delivery with technical debt reduction, platform modernization, and operational improvements.
- Remove delivery blockers, manage risks, and continuously improve engineering execution.
- Partner with Product, Architecture, Operations, and Engineering teams to deliver solutions that improve technician and customer experiences.
- Collaborate closely with US-based teams to transition platform ownership, share knowledge, and establish effective global delivery practices.
- Communicate technical strategy, delivery progress, and engineering priorities to stakeholders and leadership.
- Encourage adoption of modern engineering tools and practices that improve software quality and team productivity.
- Help the team leverage AI capabilities and AI-driven development tools where they create measurable business value.
- Promote responsible experimentation with emerging technologies while maintaining security, quality, and engineering standards.
Requirements
- 8+ years of software engineering experience with at least 2 to 4 years leading engineering teams.
- Hands-on experience implementing or developing solutions on Salesforce Field Service.
- Strong experience delivering enterprise applications on the Salesforce Platform, including Service Cloud.
- Strong technical knowledge of Apex, Lightning Web Components (LWC), Flow, Salesforce APIs, integration patterns, and platform architecture.
- Demonstrated success hiring, mentoring, and developing high-performing engineering teams.
- Experience leading Agile software development teams through the full software development lifecycle.
- Experience establishing engineering best practices including CI/CD, automated testing, code quality, and operational excellence.
- Strong communication and stakeholder management skills with experience working across distributed global teams.
- A people-first engineering leader who enjoys building teams, mentoring engineers, and developing future technical leaders.
- Ability to thrive in environments where you're helping establish new teams, processes, and ways of working.
- Combines technical depth with strong execution and excellent communication skills.
- Ability to solve complex engineering challenges while balancing customer needs, delivery commitments, and long-term platform health.
- Collaborative, adaptable, and comfortable working across globally distributed teams.
- Belief that modern engineering practices—including AI-assisted development—can improve productivity and quality when thoughtfully applied.
Nice to have
- Experience building or scaling engineering teams in a growing organization.
- Experience leading distributed teams across multiple geographies.
- Experience with Salesforce AI capabilities such as Agentforce, Einstein, Prompt Builder, or Model Builder.
- Experience integrating AI capabilities into enterprise applications or engineering workflows.
- Salesforce Application Architect, System Architect, Platform Developer II, or Field Service Consultant certifications.
- Experience integrating Salesforce with ERP, GIS, customer communications, telephony, or other enterprise platforms.
- Experience in renewable energy, utilities, asset management, or field service industries.
Benefits
- Family medical, dental, and vision
- Competitive total compensation package including monthly health insurance premiums, bonuses and long-term stock options for every employee
- Company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- Affinity groups such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente and more.
- Mentorship and investment in employees for future opportunities
Additional details
- Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries.
- Omnidian is a certified B Corp, headquartered in Seattle, WA
- Internal candidates: Check out our advice on Internal Transfer: Job Application Process; Alums, email us after you apply.
- California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy.
- Omnidian is an equal opportunity employer committed to diversity in the workplace and provides reasonable accommodation for individuals with disabilities.
- Originally posted on Himalayas