Customer Success Manager
mple.ai
Mumbai, Maharashtra, IndiaPosted 1 month ago
M
Skill Required
Sales Jobs
Key highlights
- Customer Success Manager role focused on enterprise accounts
- Responsible for onboarding, adoption, renewals, and account growth
- Collaborates with Product, Engineering, and Sales teams
- Goal to maximize client value from Mple.ai
- Manages enterprise customer relationships
Role overview
We are looking for a Customer Success Manager to manage enterprise customer relationships and ensure our clients achieve maximum value from Mple.ai. You will be responsible for customer onboarding, product adoption, renewals, and account growth while working closely with Product, Engineering, and Sales teams.
Responsibilities
- Manage and grow relationships with enterprise customers.
- Lead customer onboarding, implementation, and training.
- Drive product adoption, engagement, and usage.
- Manage renewals and account growth.
- Work closely with Product, Engineering, and Sales teams.
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