Forward Deployed Engineer
HackerRank
Hybrid in Bengaluru, IndiahybridPosted 2 months ago
Skill Required
Go To MarketPythonRuby
Key highlights
- Forward Deployed Engineer role working onsite with customers.
- Leads discovery, pilots, demos and acts as the primary technical voice.
- Requires full‑stack expertise (Ruby or Python) to configure, debug, and create API scripts.
- Experience with HR tech, ATS platforms, IDEs, developer tools is a plus.
- Collaborates with Product, Engineering, and GTM teams to elevate the customer's voice.
- HackerRank is an equal opportunity and affirmative action employer.
Role overview
HackerRank is seeking a Forward Deployed Engineer (FDE) to work onsite with customers, serving as the primary technical presence in engagements, leading pilots, demos, and supporting customer evaluation and successful adoption. The role blends deep customer engagement with technical execution and requires a customer‑facing technical lead with full‑stack expertise to configure, debug, and integrate web applications.
Responsibilities
- Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.
- Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal‑driven solutions.
- Keep customer projects on track through disciplined execution and proactive updates.
- Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience.
- Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.
Requirements
- A customer‑facing technical lead with enough full‑stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python).
- Confidence leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact.
- Clear communicator who can go deep with engineers or simplify for non‑technical crowds.
- Strong operator who plans, executes, and follows through, keeping projects organized.
- Ability to lead with empathy, energy, and a problem‑solver’s mindset.
Nice to have
- Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API‑first or integration‑heavy systems.
- A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs.
Additional details
- HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree.
- The platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams.
- People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use.
- HackerRank moves with urgency and believes great outcomes come from high standards.
- You will thrive in this role if you love mixing engineering, consulting, and delivery, owning every step of the journey; you want every project to feel like a new challenge; you set and uphold high standards for excellence for yourself and those around you.
- Want to learn more about HackerRank? Check out HackerRank.com to explore our products, solutions and resources, and dive into our story and mission here.
- HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
- Notice to prospective HackerRank job applicants: Our Recruiters use @hackerrank.com email addresses. We never ask for payment or credit check information to apply, interview, or work here.
- Social links: LinkedIn, X, Blog, Instagram, Life@HackerRank.