Lead Salesforce Developer
Toast
Bangalore, IndiaPosted 1 month ago
Skill Required
R & D : BTT : Operations, Sales & Marketing EngineeringSalesforce DeveloperSalesforceCD pipelinesAzureEngineeringanalyticalsecurityetc.)TestNGdesignDevOpsGitCI/CDAgileCloudJiraCICDAI
Key highlights
- 10+ years of Salesforce solution design, architecture, and development experience required
- Salesforce Platform Developer I & II certifications required
- Hybrid work model: 2 days per week in office
- AI tools provided across all disciplines to empower faster, higher quality work
- Engineering degree or equivalent educational background required
- Lead role partnering with Product Managers, architects, and engineering leadership on Toast's strategic roadmap
Role overview
We are seeking a highly skilled and innovative Lead Salesforce Developer to join our dynamic team. The ideal candidate will possess deep expertise in Salesforce development, Integration, architecture, and a proven track record of implementing intelligent, self-optimizing systems. This is a unique opportunity to shape the future of our customer engagement and operational efficiency using cutting-edge technology. As a key member of the Business Technology and Transformation (BTT) team, this Lead Salesforce Developer will partner with Product Managers, architects, and engineering leadership to architect and deploy cross-engineering solutions. You will play a foundational role in executing Toast's strategic roadmap, driving the platform's evolution through technical excellence and forward-thinking innovation.
Responsibilities
- Lead the design, development, and implementation of complex, scalable solutions within the Salesforce platform (Sales Cloud, Salesforce CPQ, Service Cloud, etc.) using Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies.
- Salesforce CPQ configuration and implementation.
- Deep understanding of the nuances within the Quote-to-Cash domain.
- Salesforce Integration Patterns and technologies for integrating with upstream/downstream systems.
- Mentor and guide a team of Salesforce developers, conducting code reviews, establishing best practices for Design and Development, and ensuring high-quality, maintainable code.
- Lead troubleshooting exercise for complex issues.
- Work closely with Product Managers, Business Analysts, and Stakeholders to translate business requirements into technical specifications and deliver innovative solutions.
- Manage release cycles, deployment processes (using tools like Azure DevOps, GitLab, or Copado), and maintain platform health, security, and governance standards.
- Continuously research and evaluate new Salesforce features, industry trends, and advancements in AI/Agentic technologies to recommend and implement relevant improvements.
- Stay current on the AI tools and technologies available, and apply them to meaningfully increase velocity on day-to-day work.
- Use hands-on experience with at least one AI tool as a regular part of their workflow.
- Act as an advocate for AI adoption, and open to exploring new tools and use cases as they emerge.
- Extend AI impact beyond their own work by helping teammates ramp up, sharing tips and workflows, and guiding the team toward broader and more effective AI usage.
Requirements
- 10+ years of Salesforce solution design, architecture, and development experience (Apex, Lightning, Visualforce) in an enterprise environment.
- Advanced experience with sharing and security, visibility, data models, Flows, and other Salesforce platform features and components.
- Experience with Salesforce Sales Cloud or Service Cloud.
- Experience with Salesforce CPQ configuration and implementation, including Product and Pricing Rules.
- Experience with Salesforce discounting, contracts, quote templates, and renewals.
- Experience in the Quote-to-Cash domain, preferably with CPQ tools (Salesforce CPQ, Conga, or Industry CPQ).
- Experience integrating Salesforce with other systems in an enterprise environment.
- Experience with middleware technologies (Workato preferred, or equivalent).
- Experience leading a team of developers on project and feature delivery.
- Advanced understanding of the software development life cycle and Agile methodologies.
- Excellent analytical, problem-solving, and decision-making skills.
- Ability to work independently and support other team members as needed.
- Salesforce Platform Developer I & II certifications required.
- Strong stakeholder management and communication skills.
- Ability to adapt and learn quickly.
- Engineering degree or equivalent educational background required.
- Hybrid work model: 2 days per week in office.
Nice to have
- Salesforce CPQ certification a plus.
- Experience with advanced DevOps practices for Salesforce (CI/CD pipelines, automated testing), version control tools (GitHub) and Copado.
- Knowledge of data modeling and management in large-scale Salesforce environments.
- Experience using Jira or similar.
Benefits
- Competitive compensation and benefits programs to attract, retain, and motivate top talent (Learn more about our benefits at https://careers.toasttab.com/toast-benefits).
- Total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet changing needs.
- AI tools provided across all disciplines, from Engineering and Product to Sales and Support, empowering employees to build for customers faster, more independently, and with higher quality.
- Hybrid work model that fosters in-person collaboration while valuing individual needs.
- Commitment to Diversity, Equity, and Inclusion as embedded in company culture and design.
- Reasonable accommodations provided for persons with disabilities to enable access to the hiring process (contact candidateaccommodations@toasttab.com).
Additional details
- Company culture emphasizes being hungry to build and learn; learning new AI tools is a core part of the culture.
- The company uses AI tools to support recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews, but all hiring decisions are made by people (https://careers.toasttab.com/ai-in-hiring).
- Goal is to build a strong culture of connection as the team works together to empower the hospitality community, regardless of location.
- In-office expectations vary by region; please visit the Locations page on the career site to learn more: https://careers.toasttab.com/locations-toast.
- At Toast, employees are considered the secret ingredient—when they thrive, the company thrives.
- For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.