Integration Engineer, Metronome
Stripe
WorldwideremotePosted 3 days ago
Skill Required
Solutions-ArchitectIntegration-EngineerTechnical-Account-ManagementSales-EngineeringImplementation-ConsultingSenior-Integration-EngineerEngineeringDatabricksSalesforceDatadogSnowflakedesigninganalyticsbuildingWorkdayTestNGLookerdesignGitOpenAPIAPIsandConversion OptimizationGoAIFulltime
Key highlights
- 10+ years of experience in technical or customer-facing SaaS roles
- Deep knowledge of quote-to-cash space required
- Ability to travel approximately 30% of the time
- Raised over $128M in funding
Role overview
Metronome is the leading usage-based billing platform built for modern software companies, enabling them to launch products faster and streamline finance workflows without code. The Solutions Architecture team acts as a technical group at the intersection of sales, growth, product, and R&D, focused on ensuring customers successfully implement Metronome’s products and realize value quickly.
Responsibilities
- Using proficient discovery and scoping to understand what challenges our clients face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas.
- Doing whatever it takes to support clients throughout the entire implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
- Providing expert guidance to clients regarding usage-based pricing and consumption business models.
- Hands on configuration of Metronome’s system on behalf of clients.
- Designing integrations between Metronome’s APIs and the clients business systems to align to Metronome best practices (including CRM/ CPQ, Payments, Taxation, ERP, Billing Providers, Reporting and Analytics tools).
- Acting as a liaison between the field and Metronome R&D to advocate for client needs and feature requests.
- Partnering with implementation managers and other project team members to provide visibility into progress and proactively identify risks and issues.
- Building relationships with people at our client organizations, from day-to-day operators to C-Suite executives.
- Meeting our customers in-person whenever possible.
- Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging.
- Ensuring a proper handoff to our post-implementation teams (Customer Success and Technical Support).
Requirements
- 10+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like sales engineering, solutions architecture, technical account management).
- Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, Billing, Tax, Payments, etc.
- Experience leading complex, multi-phase technology transformation programs for enterprise companies.
- Experience in fast-moving startup environments that value high agency.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Excitement for building and improving GTM playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time (will vary depending on client needs).
Nice to have
- Experience as a software engineer, product manager, or in other technical roles.
- Strong understanding of project management and program management fundamentals and principles.
- Experience working with users from one or more of the following personas: Finance/ CFO, Engineering/ CTO, Product/ CPO, Sales Ops/ CRO, and Billing Operations.
- Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
Additional details
- Stripe is a financial infrastructure platform for businesses.
- Metronome has raised over $128M from investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures.
- Metronome investors include founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake.
- Metronome clients include OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.
- The team includes founders who have successfully built and sold startups, with employees experienced in building/scaling companies like Dropbox, Clever, and New Relic.
- The role involves complex, deep, technical, and interesting engagements.
- Metronome is a startup with room for high-agency people to impact direction, strategy, and build processes from zero to one.
- Originally posted on Himalayas.