Integration Engineer, Metronome
Stripe
WorldwideremotePosted 1 month ago
Skill Required
Solutions-ArchitectIntegration-EngineerTechnical-Account-ManagementSales-EngineeringImplementation-ConsultingSenior-Integration-EngineerEngineeringDatabricksSalesforceDatadogSnowflakedesigninganalyticsbuildingWorkdayTestNGLookerdesignGitOpenAPIAPIsandConversion OptimizationGoAIFulltime
Key highlights
- 10+ years of experience in technical/customer‑facing SaaS roles
- Deep knowledge of the quote‑to‑cash ecosystem (e.g., Salesforce, NetSuite, CPQ, Billing, Tax, Payments)
- Ability to travel up to ~30% of the time
- Experience leading complex, multi‑phase technology transformation programs for enterprises
- Opportunity to work at a high‑growth startup backed by $128M of venture funding
- Hands‑on configuration and design of integrations for usage‑based billing
Role overview
Metronome is the leading usage‑based billing platform built for modern software companies. The Solutions Architecture team sits at the intersection of sales, growth, product, and R&D, and is responsible for the technical aspects of the customer lifecycle between post‑sales and handoff to post‑implementation teams. As a member, you’ll ensure customers successfully implement Metronome’s products and realize value quickly.
Responsibilities
- Using proficient discovery and scoping to understand what challenges our clients face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas.
- Doing whatever it takes to support clients throughout the entire implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
- Providing expert guidance to clients regarding usage-based pricing and consumption business models.
- Hands on configuration of Metronome’s system on behalf of clients.
- Designing integrations between Metronome’s APIs and the clients business systems to align to Metronome best practices (including CRM/ CPQ, Payments, Taxation, ERP, Billing Providers, Reporting and Analytics tools).
- Acting as a liaison between the field and Metronome R&D to advocate for client needs and feature requests.
- Partnering with implementation managers and other project team members to provide visibility into progress and proactively identify risks and issues.
- Building relationships with people at our client organizations, from day-to-day operators to C‑Suite executives. We believe in meeting our customers in‑person whenever possible.
- Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging.
- Ensuring a proper handoff to our post‑implementation teams (Customer Success and Technical Support).
Requirements
- 10+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like sales engineering, solutions architecture, technical account management).
- Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, Billing, Tax, Payments, etc.
- Experience leading complex, multi-phase technology transformation programs for enterprise companies.
- Experience in fast-moving startup environments that value high agency.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Excitement for building and improving GTM playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time (will vary depending on client needs).
Nice to have
- Experience as a software engineer, product manager, or in other technical roles.
- Strong understanding of project management and program management fundamentals and principles.
- Experience working with users from one or more of the following personas: Finance/ CFO, Engineering/ CTO, Product/ CPO, Sales Ops/ CRO, and Billing Operations.
- Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
Additional details
- Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
- Metronome is the leading usage‑based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers.
- We’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures, and have investors and advisors from Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake.
- The Solutions Architecture team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D, owning the technical aspects of the customer lifecycle between after‑sales and before handoff to post‑implementation teams.
- Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes – AI is an obvious current example – and our group is on the front lines driving this influence with our prospects.
- Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high‑agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference.
- Originally posted on Himalayas.