Solutions Engineer - India
ElevenLabs
IndiaPosted 5 months ago
Skill Required
Engineering & ProductObservabilityPythonFulltime
Key highlights
- Remote role (India-based)
- Annual discretionary stipends for learning and social travel
- Annual company offsite
Role overview
As a Solutions Engineer at ElevenLabs, you will work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving internal processes and supporting sales teams. ElevenLabs is an AI research and product company transforming how we interact with technology, serving millions of users and thousands of businesses globally.
Responsibilities
- Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
- Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
- Craft compelling technical demonstrations that clearly communicate our product's value proposition.
- Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
- Build self-service tools and documentation that empower customers to implement solutions independently.
- Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!
Requirements
- Passionate about AI, technology and ElevenLabs products.
- Enjoy working directly with customers, iterating on solutions and providing tailored support.
- Have a talent for identifying patterns that can be standardized and scaled.
- Have strong empathy for customers, sales and product teams.
- Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions.
- Experience working with customers (including student clubs or side projects, as long as there is interest in working closely with them on a technical capacity).
- Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills with the ability to adapt messaging to different audiences.
- Candidates must be in India.
Benefits
- Innovative culture: part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: opportunities to drive impact beyond your immediate role and responsibilities.
- Learning & development: annual discretionary stipend for professional development.
- Social travel: annual discretionary stipend to meet up with colleagues each year.
- Annual company offsite: past offsites have included Croatia and Italy.
- Co-working: monthly co-working stipend if not located near a main hub.
Additional details
- ElevenLabs is an AI research and product company transforming how we interact with technology.
- Launched in January 2023 with the first human-like AI voice model.
- Serves millions of users and thousands of businesses, including Deutsche Telekom and Meta.
- Investors include Andreessen Horowitz, ICONIQ Growth, and Sequoia.
- Raised $781M in funding with a last valuation of $11B.
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI.
- High-velocity, impact-focused, AI-first, and excellence-driven work culture.
- Global team prioritizing talent over location.
- Equal opportunity employer: does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
- #LI-Remote